We really enjoyed meeting people from everywhere at the free drink and snack happy hour. Front desk and concierge staff were very helpful. Good clean hotel.

Front desk staff were very friendly, patient and happy to help resolve issues. They were also multi-lingual, conversing with me in English and French. Rooms are kept in good condition and the housekeeping staff made sure to provide fresh towels and clear out the garbage daily. The Palais does Congrès is right across the street along with easy access to the subway to get around Montreal. The parking garage is easy to access with ample parking on multiple levels and access to/from the hotel directly. Would definitely come to visit again in the future when we are back in Montreal!

Good hotel in a Great walkable area, lots to see and do, staff are wonderful, only issue hotel seems to be short staffed at front desk and check in took much longer than norma.

The hotel was excellent. Beautiful room which included breakfast and a happy hour. Location was perfect for walking around old port and the downtown. Only downside was the construction that was being done and was noisy early in the morning.

Breakfast,drink free,confortable room,staff friendly.

Yes

We were able to have early check in ,complementary drinks and a very good hot breakfast. I would recommend it and would stay again

When we were at happy hour there was a mouse that ran under our table. It made us very nervous to be in your dining room. The waitress gave us one round of free drinks. I feel we should have had something taken off our bill.

Staff very accommodating

Good.

Great location. A walk to old mintreal with lots of restaurants, staff was amazing, love the managers social party every evening, newly renovated. I highly recommend this hotel

Staff were all great! Room was odd, a kitchenette with zero dishes or silverware, double bed billed as a “queen”, single old hard noisy chair. Hotel had terrible odors wafting through the ventilation system during the first two days of our stay. Happy hour was great with the drink coupons and all the great vegetables to munch on! Breakfast needed more options, especially for vegetarians, and please don’t fry the potatoes so much they’re like cubed French fries! Overall, an okay experience, but a shout out to every staff member we met, you were all awesome.

Close to Old Montreal, walkable, great happy hour and breakfasts. Parking garage is convenient. Currently under construction but it didn’t impact our stay. Room was big and comfortable.

Shower stall was small Staff excellent

Good

Great breakfast. Great room, but no cutlery, plates or kitchen equipment. Renovations going on so noisy drilling and equipment everywhere. Not the nicest if areas around the hotel - lots of rough sleepers

n/a

Staff helpful and friendly Happy hour and breakfast exceeded expectations Room very clean Extremely easy to get to all local attractions by walking

Staff were very nice and helpful. Hotel is a little dated. Showers need an upgrade

Lobby washroom was not available/accessible for wheelchair use. Needed an room change on check-in due to several small issues in our first room Lighting in our/other rooms was poor - too dim. Room safe was in an awkward spot (too high) and not in a lit spot, making it hard to see what might have been left inside. Hotel location was very convenient for us. Food in the restaurant was much better than we had expected.