Excellent location in Gran Via with a beautiful rooftop. The staff is very helpful.

We had a wonderful stay! The terrace room on the 10th floor was incredible. The view and the outdoor space right in the heart of the Gran Via was really special. We were walking distance from many of the best locations, and we walked to many great lunches and dinners everyday. The staff was super friendly and answered all of our typical tourist questions with a smile. They also accommodated our early check-in request and gave us a call promptly when our room was ready. Can’t wait to return!

Clean room, excellent staff, and excellent location

Excellent Staff Big shout out to Roberto at the Reception went above and beyond. Will go back Thanks ti him . Breakfast was very good. Money well spent. Definitely recommended great location.

Hotel was clean but we needed a little more space so moved to a bigger room. Location was good to get to all sites easily but Gran Via is super crowded even in January!

Loved this hotel, great customer service, rooms are spacious and modern, centrally located. GREAT !

Very nice hotel and close to everything

Very friendly staff

The staff was very nice. The room was clean. And the hotel was close to top spots in Madrid.

Very well run hotel. Staff is very friendly and knowledgeable of the nearby options

Excellent location and spotlessly clean throughout. Reception staff were friendly and the rooftop bar was a real highlight. My room was on the inner courtyard side, which meant lots of windows looked directly in, so I kept the curtains closed—next time I’d request a street-facing room. The only other minor issue was a slight leak through the shower screen, though it dried quickly and didn’t affect my stay. Overall, a very good experience and I’d be happy to stay here again.

Amazing place and service

Great hotel in a great location

Very clean

Good location

Perfect for what i wanted

Wonderful stay. Great front customer service!!

Super friendly and helpful staff. Wonderful location walking distance to everything you could need. Clean and comfortable room.

Beautiful property with comfy beds. Excellent location. Bathtub extremely slippery and would not be suitable for elderly guests. Only one usable outlet in bedroom which was frustrating.

Lovely room. Huge comfortable bed. Clean. Great staff Great location