Hotel was clean but we needed a little more space so moved to a bigger room. Location was good to get to all sites easily but Gran Via is super crowded even in January!

Loved this hotel, great customer service, rooms are spacious and modern, centrally located. GREAT !

Very nice hotel and close to everything

Very friendly staff

The staff was very nice. The room was clean. And the hotel was close to top spots in Madrid.

Very well run hotel. Staff is very friendly and knowledgeable of the nearby options

Excellent location and spotlessly clean throughout. Reception staff were friendly and the rooftop bar was a real highlight. My room was on the inner courtyard side, which meant lots of windows looked directly in, so I kept the curtains closed—next time I’d request a street-facing room. The only other minor issue was a slight leak through the shower screen, though it dried quickly and didn’t affect my stay. Overall, a very good experience and I’d be happy to stay here again.

Amazing place and service

Great hotel in a great location

Very clean

Good location

Perfect for what i wanted

Wonderful stay. Great front customer service!!

Super friendly and helpful staff. Wonderful location walking distance to everything you could need. Clean and comfortable room.

Beautiful property with comfy beds. Excellent location. Bathtub extremely slippery and would not be suitable for elderly guests. Only one usable outlet in bedroom which was frustrating.

Lovely room. Huge comfortable bed. Clean. Great staff Great location

The hotel was artsy and modern. I rated it lower because of the having to have a Google cast account to watch tv. If guests, use apple products on the regular as I do, you are not having a Google Cast account. I had to download this app and use the free trial for my stay otherwise I would have to pay $24.99 to use or go without tv during my stay. This is inconvenient and uncomfortable for me to have to connect my devices to your WiFi and use my apps to be entertained. What would older people do that don’t normally use technology?

Great

Very nice property, great location

When we check out the employee told us you need go out right now!! At 12:10 pm , he doesn’t give us time or help us , but at all the hotel is fair