The Relais Henley

Explore The Relais Henley
9.4
Exceptional
From 174 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews The Relais Henley

Number of reviews per page
20
40
Top reviews
christian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great history, lovely staff, cool place
j
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No parking available onsite which was rubbish but apart from that all good
mikkel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Idyllic and everything you want from a traditional English hotel.
mark
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was very nice, bed and pillows very comfortable. The staff were very good and service was excellent. I was very disappointed with the breakfast. I was expecting a fresh cooked breakfast, full English or eggs Benedict etc that the on line menu gave. It was a buffet breakfast that was cold and poor quality sausage and bacon.
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Hayley
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Could not fault our stay at the Relais. Super attentive staff, comfortable room, and close to local amenties. Would definitely visit again!
Amanda
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Miserable unhelpful staff. Awful breakfast experience- uncleared dirty tables meagre food
Darren
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great place to stay in the middle of Henley. Close to the river and shops. Staff really nice and friendly. Will definitely be back
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room we were offered should NEVER have been rented. There is an extremely low beam running through the room. You need a ladder to see out of one of the windows, the other one is useless. The hotel has a lift that only services some rooms. The rest of the hotel rooms require navigating several flights of stairs. So if you have heavy luggage, you are in trouble. They do not really have anyone to help you, so you are on your own. When we complained the person on duty said she couldn't do anything about it unless we upgraded to a much more expensive room, which we were forced to do for our own safety. Luckily we found Patrick, who was the only one who understood customer service at the hotel. He upgraded our room without a 2X change in price! I would not recommend this hotel.
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Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were excellent Breakfast & Dinner superb but the room was very disappointing and not value for money.we had chosen a premium room with a river view, the river view was a very, very tiny dorma window only viewed if your were 6 foot. There was a beam across the access for one side of bed so we had to leave the bathroom light on all night in order not to crack your head.The TV was to the side of bed so impossible to watch this was not a premium room with a river view
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Lorraine
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel within walking distance to the station and shops. Room was on the small side but comfortable bed and very clean and quiet. Staff were all helpful and very polite. Would definitely stay here again if I needed a hotel for a night.
Stephen
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel, great people. We were looked after. A really nice stay.
Julie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We were in the room I asked not to be in it was tatty looked out on a wall I booked a few months ago so was shocked when given that room The service and general feeling of the whole place has gone down hill
Keith
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel no issues great breakfast!
James
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautifully decorated rooms with very high quality bedding. Quiet and effective AC. Very nice breakfast.
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very lovely hotel and convenient
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very good hotel in a great location Nice breakfast and courtyard. Main improvement is their breakfast coffee, it’s weak and needs a proper expresso option
Graham
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stylish and comfortable. Friendly staff and resolved an issue we had with bedroom selection to our satisfaction. Ideal location
Scott
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

we have just returned from a weekend stay and can highly recommend the hotel. Very clean and well kept staff ultra friendly and helpful and a really great experience.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The fairly recent renovation has transformed this lovely building and offers considerable comfort and facilities. Elegant lounge and bars. Pretty coffee shop serving good coffee and good 'home made' snacks. Our bedroom was very comfortable and as our stay 'fell' in the middle of a very hot period the air conditioning was really appreciated. The hotel is managed very professionally by the affable, Andrew Oxley who has a very friendly, helpful team The position within the town and overlooking the river make this an excellent place to relax and enjoy Henley and its beautiful surrounding countryside. We will return!
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not terribly easy to drop luggage at the entrance, due to limited parking area.
Number of reviews per page
20
40