The property was wonderful. Everything was great. The receptionist were fantastic.

Beautiful hotel with a great view .

Rooms were too hot and there was no

We hated this hotel and it almost ruined our trip to El Calafate. The hotel is located about a 20 minutes drive outside of town and we felt very isolated. The rooms were not cleaned. They would make the beds and take out the garbage but left towels on chairs and dirty cups. The toilet and shower were clearly not cleaned. The breakfast was disgusting - 12 kinds of carbs, all sweet, and almost no protein. We came down one morning at 8 and every table was filled with dirty dishes and all unoccupied. The toaster was backed up with stuck bread and no one was around to help or clear a table. In general, the staff was incredibly rude and unhelpful - it was so hard just to get the number of a taxi that could get us into town. Every single time we left the room our key stopped working. They never once apologized and told me it was my fault, that I must have had it next to my cell phone, but the key wouldn’t work even if I left the room without my phone just to grab some water. There is a nespresso machine in the room but they will charge you for pods. Everything here was a negative for us. I considered switching but I had prepaid and couldn’t pay for another. We stayed in 5 hotels during our travels across Argentina and all were wonderful except this one. Do not stay here.

Very nice concierge Tania and the her conifer boss . All the girl worker were very nice helped me a lot nice people

The room needs an update. But excellent service. The food at the restaurant was very good.

Average hotel, it’s quite old, the ground floor rooms have a weird smell and the drains also smell. The staff are very friendly and helpful.

Todo excelente. El hotel en hermoso, la habitaciòn super còmoda. Las vistas son increìbles. El desayuno muy bueno. Lo recomiendo.

A remote location that is not too far from town with an excellent view. Clean room and friendly staff. great breakfast. They let us check out late and keep our bags in one room until we departed which was so kind and accommodating! I would stay here again!

Its location outside the city, overlooking Lago Argentina is a plus. Plenty of space to park the car. The gravel road to access needs improvement. The front desk and restaurant staff good.

This property and its guests or suffering mismanagement! They do really not care about customer! They just want to make money. I would never again stay there nor would let friends and family do that! AWFUL!!!

Excellent attention. Restaurant and premises are exceptional. We had a lake side room which was large, quiet, private. A bit remote but still close to town.

A wonderful hotel, and I would especially like to highlight its staff. The only thing that was not perfect is that it is not located near the city centre, and since it is far away if you do not have a car, it is difficult to access. Its restaurant is very good, perhaps with a rather short menu. The best thing about the hotel: its customer service.

Staff great. Restaurant on site is reasonably priced compared to in town and the food offered is better. The free shuttle bus service to town is useful and saves taxis fares. Views are the best in El Calafate.

Far from the city. The shuttle service is not convenient. Have to take a cab every time we need to go into the city. The staff does not speak a word of English. We were able to manage with our broken Spanish. Some of them are unprofessional . We booked a message 2 days in advance and confirmed the day before. When we arrived 10 mins prior to our appt, they lied and said that we never confirmed. When confronted, they said that the lady is in other hotels and will not make it. When asked why we were not informed about this earlier, they had an I don't care attitude and smirked. Very disappointed in their service. Positives include clean rooms, bathrooms, daily cleaning service, breakfast in the morning.

It’s perfect. All is as expected. Nice place to stay.

Hotel is better in real life than in the photos! We absolutely loved it and would come back with no hesitation. Staff was incredibly nice and helpful. Wishing we had stayed an extra night!

Hotel located bit far from the central. nice view, top of hill near the Lago Argentina. Room was clean but looks old. WiFi was extremely slow and at times didn’t work.

The property is very nice. The view is amazing and staff are very friendly and kind.

Good property, well run. A bit far from town (though there is a shuttle service)