Lovely room with excellent cooking facilities

Convenient for tramline B

Personnel sympathique, endroit calme, par contre lit plutôt dur, frigo piètre performance, fenêtre sans verrous, tram à 8 minutes de marche, code de la barrière qui change le dimanche, difficulté de resté connecté plus de 15 minutes au wifi, quartier pauvre.

Good location for sightseeing. Good restaurants. Entry road not so inviting and uneven so could be more difficult for anyone who has mobility issues.

The Worst Stay for very long time. Do not deserve 3* aparthotel. -the accomodate us in room that have flood/ water damage, with unhealthy smell of mould dampness, mould on walls, paint peeling off from ceiling, kitchen units damaged from moisture/mould in room Kitchen electric hob damaged with dangerous broken glass & sharp corner. Inside kitchens units some electric cables sticking out. -dirty room not properly clean. Reported to reception the give us other room that was no the cleanest room , basic toiletry was missing skirting boards missing. -during check in we have been overcharged for parking , try to explain that information on booking website state lower fees , he did not care and still overcharged us. Next day show the full details of parking fees and he acknowledged,, thanks for letting me know,, and ignore us . VERY RUDE & Unprofessional. - you can nearly sleep as very noisy you can hear every room door slamming when closing. If I red reviews before booking I would never book in first place know that this problem exist a( stated on others reviews) and nothing is done , so stop apologising to coustomer and fix this mess and stop overcharging . Overall the worst stay in 20 years of travel.

Good location, convenient apartment in quiet area.

Room was large and clean with a comfortable bed. Slight mould patch on the ceiling. We were on a street facing room and despite the windows being closed and on a high up floor, the street noise carried. Saturday night was particularly noisy with people singing, shouting or just speaking loudly till about 4 am. Double glazing needs a better seal or replaced. Good choices at breakfast. Poor communication. Keycode for gate entry was changed during our stay and we weren't informed of the new number. Another (new)guest let us in one night on our return. The street the hotel is on was dug up in several places in both pavements with flimsy boards over the holes. We did find a lovely little family run bistro on a nearby back street which was lovely.

Overall a great value. Staff was very helpful. Location was close to many main parts of the city. Room was spacious. Bed was a bit hard and the bathroom a bit awkward but overall a great place to stay with the family.

Nice hotel in not so nice neighbourhood but transportation by tram was very good

Clean and spacious rooms

Nice quiet place with small kitchen so could hang out easily without going out for food & drink. Pretty easy to get around once I had figured out public transport.

Very nice people at reception. I did not have coffee in the room only the coffee maker. I went to get coffee at the breakfast area, but I was told I had to pay it. I went to reception to pay but they said it was free. Overall nice.

Great location and quality for the price

Good property in a run down area of Bordeaux. Rooms clean and comfortable and very quiet. Reception polite and cheerful. Walkable to the centre. Would stay here again as good value for money. ☺

The staffs here are friendly & helpful, especially when I need help going certain places and restaurants. The only imperfection is the shower part. The water splashed on the floor because the glass only covered halfway. But overall, I highly recommended this hotel!

Great location, just 5 minutes from a lively square and shopping street

could not figure out how to access the reception office entrance was way in the back of the parking lot which was locked for access. not clear.......

The office staff was very helpful in finding things in town and finding a ride to the airport. Thank you.

Front of desk staff were exceptional , very helpful and knowledgable.

Easy, flat walk to centre. Good breakfast. Rooms a little dusty - no English tv channel. No area in hotel to sit or have a coffee etc other than your room. Friendly, helpful staff.