We were so pleased with our stay, the breakfast was excellent and the wait staff were outstanding. If we were to come back, we would definitely stay here.
Marlon Alvin
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The lobby is.a grand scheme the room and bathroom can be updated.
SAMEEP
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Perfect and great stay
Will be coming again for sure
Ayman
Friends and Family Family
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
A disappointing experience that did not meet expectations. The hotel differs significantly from the photos presented. The furniture is noticeably worn and not clean, with visible stains on the sofas. There is also an unpleasant odor throughout the room.
The bathroom curtains have a strong musty smell that is clearly noticeable in both the room and bathroom. The bed mattress and pillows are heavily worn and have lost their firmness due to extensive use.
Overall, this was an experience that will not be repeated. Had circumstances allowed, I would not have continued my stay at the hotel.
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Zamir
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Everything and I mean everything met our expectations, but Mr Ibrahim on front desk just took the service to a whole new level. A very well done to him and senior management should consider making a better use of his talent. Keep it up.
PREET
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Amazing customer service by the Reception staff, especially Ibrahim, who went out of his way to help me book a travel ticket as I was not able to do so. He also kindly upgraded me to a suite, a very generous gesture.
Even though I only stayed a night and couldn't use any amenities, I had a great experience and felt at home !
Ahmed
Business
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
location and breakfast are good.
Room furniture is very old
Windows are very dirty. , I didn’t able to see the view
Shadi
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This is a great customer services place - from the front desk all the way to the breakfast staff. They are always smiling and happy to help.
Mohammed
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good customer service , especially front desk receptionists
Moawya
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent front desk service , especially Hia
Darpan
Business and Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Courteous and polite staff. Top-notch hospitality. Clean room and quick to respond to room services. Great choice of food for breakfast.
Highly recommended to book your stay in Crowne Plaza hotel.
George
Business
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Room was great, housecleaning service was a 4/5. Small things that mattered to us didn’t matter to housekeeping.
Mohammed
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Old Fournier
Abdullah
Business and Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Every thing was so perfect for me, hotel condition, location, staff, price, parking and all other features.
My stay was so comfortable.
Abdulrahman
Friends and Family with Friends
8.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
The manager solved my problem and compensated me with a good lunch. Thank you
Ramesh
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Safe
Abdulrahman
Friends and Family with Friends
2.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
The smell at the corridor was terrible, but only thing the room is big, the bed is so hard i have back pain. The security guard was very dishonest and told us there is no private parking. Later we found out there was and we parked our car, after making a complain at the reception.
MALIK
Business
4.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
العفش قديم جدا جدا والفندق نجمتين وليس ٥ نجوم والخدمة سيئة والاستقبال والسنترال لا يردوا على الاتصالات الا بعد ما تطلع روحك
Rana
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Great stay
Ben
Business
4.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
This was a 5 star hotel 30 years ago.
Now it’s a 2. Rooms smell of mold - windows won’t open.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia