Porta Hotel del Lago

Explore Porta Hotel del Lago
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Porta Hotel del Lago

Number of reviews per page
20
40
Top reviews
Jorge
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is in a great location. The air conditioner could have been a lot better.
Victor
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean place, great staff and parking very accessible
shumona
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was pretty nice in terms of amenities. They don’t have AC in most rooms but the fan kept us cool throughout the whole night.
Nancy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms but can use some updating of furniture in the rooms. Bathroom was very modern and clean
Jerry
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The views are great. The breakfast was tasty and there was a wide variety of food options.
Lisa
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent food at the restaurant the staff were so helpful and kind very hospitable. Excellent place to stay. The rooms are beautiful. Excellent view of Lago Atitlan and beautiful pool as well.
C
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Buena ubicación
Figaro
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did not like the fact there as a portable air conditioner and it was not very cold. The room felt hot.
Karla
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo excelente servicio comida limpieza sólo tuvimos problema con una puerta de baño que estaba trabada pero luego todo súper
Jasmine
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean property, nice pool area, convenient location!
Christopher
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property right on the lake with incredible views. Only minor complaint is the hot tub was more like a warm tub.
Edgar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo muy bien
Ted
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great experience. Highly recommended. Clean comfortable rooms. Quiet. Excellent views of the lake
Vithusha
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were super friendly and helpful. The property is very well-maintained, and we loved our time using the different amenities. Highly recommend this!!
Angelica
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and great view of the lake
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not worth the money. Pros: good location and big space. Very outdated and not the friendliest front desk. We asked about the Jacuzzi and you had to reserve it ahead of time. So we took a look around the property and went to check out the Jacuzzi area, I’m assuming they clean it before they fill it up? There were two empty Jacuzzi tubs, but they were dirty inside and all around so we opted to skip. Our room was outdated, and the beds were hard. Water was lukewarm at best and the morning of our checkout. There was some issue with the pipes so we weren’t able to have a shower. Definitely not worth the $200 a night that we paid. We saved a much nicer hotel in Antigua for about $130 with excellent service.
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Sharon
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

El staff es excelente, muy colaboradores y atentos a dar un buen servicio
Binu
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

GREAT LOCATION. Right on the lake. We had amazing view of volcanoes and lake from the room. The property was clean.
Edilina
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked the location closed to the lake and many restaurants. The installations of the hotel were clean and the staff was friendly and helpful. I recommend this hotel to anyone who is visiting Panajachel.
Sandi
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everyone was so nice, friendly and helpful and I really appreciated the birthday cake left in my room when we got there. Definitely will come back and recommend !!!
Number of reviews per page
20
40

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