I was not happy to find out that our rooms were on the third floor and the elevator was not working that day. The receptionist was not aware of this. I also was not a great fan of the manner which we had to enter our room …with a code and there was no lighting in the hallway. Otherwise we had a great stay in your hotel.

I am dissapointed with this hotel. They cleaned the a room once every 3 days

I like the hotel was great for my night in Quebec city. Bed was good hot shower and room was very clean and nice .

Le tapis du couloir a un grand besoin d'être changé mais la chambre était propre. Aucun ménage de la chambre pendant le séjour de 3 nuits, pas de changement de serviettes, de nouveau café... et j'ai oublié ma trousse de maquillage à mon depart et elle n'aurait pas été retrouvée (?) Soit la personne à l'entretien l'a simplement jetée plutôt que de la rapporter, soit elle l'a conservé mais dans les 2 cas c'est très décevant. En général c'est bien et commodement situé.

Clean, modern, spacious rooms. The elevator is quirky and small but certainly functional. Not walkable to restaurants or shopping, but they're not far away.

Spacious clean room

Ok

Nice

Clean room, friendly staff

Room was clean , staff were friendly and the area was conveniently located. I would return!

The way the check in was with the keys was unique. Clean room, but had no hot water for my shower. Also very slippery and almost fell a few times

Flooring in room in bad condition, worn, marked. Lighting in the parking lot is very poor.

Clean and well maintained

A great place to stay!

We did not like the mattress and pillows; we found them uncomfortable. We thought there was a cafe on the property.

There was no staff at all after 9pm for the check in, which was very stressful but the room was very big and quiet.

there no instructions on how to reach the receptionist or use the phone in the room. I tried calling the reception by dialing 0 and it rang for a long time. al else was ok

Le condo impeccable

When we arrived we were waiting on the front desk to check in The personal was busy to make coffee and they have people waiting

See ile d’Oleans, it’s glorious