8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Swans Hotel

Number of reviews per page
20
40
Top reviews
Nathan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location and friendly staff. Close to Chinatown and Old Town with great restaurants nearby. We will be back!
Aldo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

J
Martijn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Prima
Eric
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel located in a great spot. Able to walk to everything we wanted to see. Staff very helpful. A little bit of a strange in halls and room, however we were able to open the windows. The balcony was cool to stand outside to people watch. I don’t know when I’ll be back to Victoria, but I certainly would stay there again.
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Sergei
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great friendly and very professional and helpful staff, clean two stores room, perfect for family, full kitchen. Nice popular bar downstairs. The location is few minutes walk from the harbor, very convenient. If you need public transportation - recommended to avoid driving in traffic - it is right at the corner.
Kiley
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location! Lots of space. Very hot and humid inside the condo. There were old and dusty fans in the unit that helped cool us down a wee bit. One of the windows on the main floor was out of order - it would have helped to be able to open it. The window above the main bed has no screen and was covered in bird poop so we were not wanting to open it as it is right over the bed.
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Kira
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, close to restaurants and shopping.
Andrea
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a lovely old building with so much character. We enjoyed our stay.
Kailea
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Very helpful staff (wish there was an opportunity to have early check in) but overall our stay was 10/10 - the bar downstairs was super fun, great for people watching and they have a great happy hour. Definitely would recommend staying here
Michele
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A unique and interesting building located in a funky central area. You do need to be prepared for street noise but the spot is worth it.
Gabrielle
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location to food and adventures in Victoria. The room layouts were perfect for travelers.
Tamara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location! Walkable to all the sites in the heart of Victoria. We liked that the hotel room felt like an apartment with the bedroom up in the loft. It was perfect for our family of 4 (with the kids sharing the fold out couch).
Jessica
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location but loud at night as the windows were thin and no air conditioning. The suite met our needs as a family but was dated.
Natasha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Barbara
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly and helpful
Jose Villasor
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would have given an overall rating of 5 stars but the room we got had the bedroom up on the loft and the only bathroom was downstairs on the main floor. It made it quite inconvenient to navigate the stairs in the middle of the night to use it. The main floor was actually spacious enough to put a king or queen bed and would have made our stay more pleasurable. The hotel location was ideal as it was in the middle of downtown and very accessible to all the shops and restaurants.
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Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location in the heart of a busy area of the city. Staff were very friendly and helpful. We’d stay here again next time we come to Victoria.
Ariel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a great room with a little balcony and a nice view up on the third floor at Swann's Hotel. All was easy from check-in to check-out time - a great stay in Victoria!!!
Sheena
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Plenty of room for our family of 5 it was nothing fancy but having a full kitchen was great for a roadtrip stop. Close to so many downtown Victoria stores and right on the water. The fact that there was no air conditioning wasn't a problem for because we could open windows and there were fans in every room.
Richard
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, super friendly and helpful front desk staff, great pub. Can't go wrong!
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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