Room was clean and staff were lovely. One of the biggest disappointments was the shuttle service into town. when I booked the hotel, (which was quite a walk from town) I thought it would be fine, because of the shuttle, but it turns out that it only runs a few times a day and the evening when you want to go into town for dinner, the last shuttle comes back so early that it isn’t viable to use the shuttle. We were also absolutely furious that the main reason for booking this hotel were the pools and area surrounding them. Unfortunately it turned out that all the sun loungers had towels on them with nobody sitting on them ! We had nowhere to sit by the pools even though I counted up over 50 sun loungers empty just on one side of the pool. Probably the same in the other side ! The staff never took the towels off or did anything about it. I find it completely ignorant of people to come down to the pool early, claim the best loungers and then going off to breakfast or wherever they go knowing someone who wants to sunbathe can’t because there’s nowhere to sit. It’s a culture that I don’t understand but since the hotel doesn’t enforce any rules for this I will not be returning.

The help and support from the front desk, getting taxis and setting up dinner, the guys at the bar are awesome, and all staff at breakfast were amazing! Great food, great people, great amenities!

Clean and comfortable hotel close to Bardolino and Cisano. A great location for accesing all the region has to offer. Great breakfast, we especially loved freshly made juices. The staff is friendly. Big swimming pools and nice welness centre. The only minus was that outdoor swimming pools were cold , even kids pool the water was freezing. The indoor pool was wonderful tho.

Lovely property with excellent modern facilities. Rooms are very nice. Would recommend a stay here with the following slight drawbacks:(1) room cleaning did not occur u Tim very late in the day on some occasions; (2) some staff in the breakfast room looked disinterested; and (3) pool bar service was very slow - made worse by certain waiters not serving new customers in order.

Great resort to rejuvenate and take in the beautiful area of Lake Garda. The food was delicious and the staff were friendly, welcoming, and helpful. I would definitely recommend this property for your stay in the area.

Amazing place

Really nice family hotel. Suites are great for a family. Decor is a little outdated but the size and layout more than makes up for it. Staff were friendly and attentive. Pools are amazing. Breakfast really good. Dinner not bad either. Lake access is right across the street. 15 minute walk to a really quaint town with nice restaurants and shops. Overall a really nice experience and huge grounds which is rare for some Italian hotels.

We had a lovely stay. Comfortable room, fantastic breakfasts, and friendly staff. The pool bar was great - only thing which could have made it better is if the pool was open slightly later in the evenings. We didn’t try the restaurant for dinner, as the vegetarian options didn’t look particularly appealing, but plenty of alternatives nearby!

Fantasic Hotel, highly recommend, nothing was too much trouble.Friendly staff. Great facilities, bike hire, lovely rooms. Food and drink in the hotel very reasonable lovely, bars and fab service. Have never experienced a spa like it and been to many in my time, was outstanding. Great location on the lake, 15/20 walk from Bardolina. Had a fantastic 6 nights, would go back for sure.

We enjoyed our stay and particularly the attention to detail I celebrated a birthday and on the day was left a bottle of fizz and balloons in celebration The bar staff were exceptional and would not hesitate recommending the pool and spa facilities I am sure we will return again soon

The staff were lovely and the spa and pools were great

The Manager Nathalie displayed incredible customer service, even though it was busy , she made sure to listen to her guests and ensure an outstanding stay. Loved my spa experience overall and would definitely recommend to stay at this incredible spa hotel. Thanks Nathalie and staff

We stayed for 2 nights and loved the spa and thermal pools. The breakfast is amazing and the views of the lake are gorgeous. Great Find!

A bit of a way out of the nearest town

We really liked the location of the property, it was a hop across the road to the lakeside walk to Bardilino, the staff were superb, absolutely excellent customer service. Facilities were lovely, it was super clean, and the shuttle bus to town was an added bonus when especially at night. The only thing I would add and this is a tiny negative is the colour scheme and wallpaper in the rooms is a little outdated, and a freshen up would absolutely make this top notch - but then maybe the prices would go up and its already one of the price hotels in the resort but so worth it. A shout out to the reception staff, what super smiles and helpful manner they have, I would go as far to say the best I have come across for a very long time and I've been away several times this year and cannot praise them enough.

We loved this hotel! Fantastic outdoor pools and plenty of loungers around it and in the gardens. Lovely indoor thermal pools and sauna. Great breakfasts and lunch. The staff were so friendly and welcoming. We had a great time.

Lovely hotel, lovely staff.

The entire Lake Garda region is seemingly boutique hotels- I had a short stay and wanted maximum relaxing. It was great to have garage parking, a gym, sauna, pool etc and some great food. Walking along the lake for a few hours or taking a bike is totally recommended. Would love to come back with my family. I had driven from Germany and it was a very good sized room, they offer laundry etc as well.

We love this property!! Although the entire property gleams it is the staff who continue to make our annual visits memorable! Every member of the staff is kind, accommodating and friendly!! Wonderful!!

Lovely rooms, great spa and pool facilities, helpful staff especially Eleanora. Lots of eating options within a short walk. Would definitely return.