Boutique Hotel Palacio

Explore Boutique Hotel Palacio
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Boutique Hotel Palacio

Number of reviews per page
20
40
Top reviews
Onésimo
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice breakfast here with eggs, meats, cheese, fruit, breads. The staff were always pleasant and helpful. We even enjoyed the pool -it was clean and refreshing on a hot day!
MARIA
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hello, I Love the Air Conditioner especially after a really Hot Day on Dominican Republic. The Staff was Nice and very attentive. Breakfast was Ok, I Really enjoyed every day morning to drink the Santo Domingo Coffee on that peaceful patio outside. The Room was Clean and the Bed was confortable with losts of pillows. Thanks
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Migdalia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo muy bien
Elaine
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is the second time I’ve stayed here and it truly has the best bang for your buck in this area— large rooms, friendly staff, and safe location. It was unfortunate that the road in front of the hotel is closed and under construction currently. Breakfast is hit or miss but there’s a variety for everyone.
Leonardo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and nice breakfast included. Beautiful AC.
Johnny
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was clean, and it had that colonial ambience. The room was a little too spartan for a hotel room. There was an advertised swimming pool., but I did not see any. Areas of the hotel are in need of maintenance. The breakfast was good, but limited. The area around the hotel is being renovated, but numerous interesting tourist spots are within 5 minutes walking distance. You cannot beat that price though.
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Yatzie
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

There was heavy construction on the location site, which made the stay less desireable than we'd hoped.
CARLOS
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelent location and great staff
Raquel
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

El hotel esta en muy buena ubicacion. El staff es bien atento. Por el momento no tienen servicio de parqueo porque la calle esta en construccion y la barra tampoco esta en servicio.
vernon d
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Restaurant/bar was closed our entire trip. Breakfast was cereal, deviled eggs, and guacamole. Overall 3 star hotel at best but perfect location. The area in Santo Domingo has gone down dramatically, not how I remember it a few years ago. Over priced and run down area now.
Karina
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful old home with tons of character the breakfast is great. The rooms have high ceiling and bathroom is roomy with all bath towels provided.
Veronica
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A cement block was holding the mattress. Most of the towels and sheets were very old. There were no grab bars on the shower and the floor was slippery. The fire alarm was on the closet floor
Nelson
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was our third time staying at this property, the prior two times having been good experiences. We adore the staff there, especially three attendants that have worked at the property for decades now. The ownership group seems to be having problems upkeeping the property or just doesn’t have the money to do so. We had several days with no hot water, to the point that our room was changed three times. One of the rooms had a terrible mold smell. On another of the days, water to toilets were shut off for maintenance with notice coming after the work had begun. A couple of mornings, air conditioning didn’t work at the breakfast cafe, the cooks were sweating up a storm and visibly uncomfortable. We don’t believe this to be a reflection on the employees, we believe they’re just trying to earn a living. The ownership group needs to prioritize investment in this otherwise well located property with very nice people working there. We complained quite a bit at the property this stay. So much so that I actually felt bad saying anything anymore. We normally don’t ask for credits or refunds, but it was notable that no such offer was made. This makes us think that this is somewhat of a norm now. We sincerely hope someone in ownership takes more pride in maintaining this beautiful property.
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Karina
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place, although the street is torn up at the moment. Quick check in with super friendly, professional staff. Would stay again. Rooms are big with high sealing and very clean.
Charlyne
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It had an old time smell which we thought was appropriate for the theme. It has a nice pool that was open until 10 pm so it was a plus. It also had a buffet style breakfast included which was good. On the downside there was construction done right in front so the parking was not available, but we understood it was not something within their control.
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Kevin
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was fantastic, rooms were high ceilings and quiet. Historic ambiance. Note, access to the parking area is blocked with street reconstruction. Only on street parking available until construction is completed.
Hector
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is clean and quite and in the middle of everything, If you are looking for a place where there isnt too much noise going than this is it. This hotel has some of the nicest people I have ever met.
Carolina
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

La ubicación del hotel es excelente pero no contaba con estacionamiento por mantenimientos en la calle y nadie nos avisó, uno de los motivos que lo elegimos fue porque contaba con estacionamiento por lo que fue una tremenda decepción. El personal amable pero la limpieza del lugar no tanto, habían pelos en baño. La pieza tampoco contaba en agua para tomar y faltaban cobijas para las camas ya que el aire acondicionado es muy fuerte y no se podía regular.
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Sandra
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/a
Janette
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location 1/2 a block from El Conde (the main road lined with shops, souvenirs, and cafes that's only open to foot traffic!). Also, about 4 minutes away from Parque Colon, filled with restaurants and music. We had a wonderful experience staying here, enjoying the daily breakfast and using the rooftop pool during the mid-day heat.
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Number of reviews per page
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