Everything was fine

Mary at the reception was a gem, so easy to communicate in English, very attentive , into details and thorough! After facing so many challenges with Italians who don’t speak English, we do appreciate her , thank you, so close to the train station, the room was warm , thank you 😊 they could have put coffee machine in the room, it would have been great !

There are many steps until reach the lift. Not suitable for the customers with luggages. Rooms are very old, no mirror in the room, very small bathroom.

The room is very clean and comfortable. It’s within walking distance to the Chur Train Station. The staffs are very friendly and helpful. There’s a small elevator to the room but to access the lobby from the front door is by stairs. The hotel front door and lobby is closed at 8 pm. No one can check you in after 8 pm. Overall it’s a wonderful hotel in Chur.

Die Matratze war durch. Sonst ok

Room super clean, location fantastic, and great customer service.

Great location, lovely room staff great breakfast ok

Ideally located for the old town and station. Perfect for a short stay.

A wonderful place to stay if you’re taking the Glacier Express or the Bernina Express! The staff were extremely helpful and knowledgeable. Views of the mountains from the room were superb.

Very clean room. Polite staff. Nice breakfast. Great old town location. Less than 10 mins walk from the station.

Lovely place to stay. We came through on Bernina Express and nice and close to station.

The room was great. Beautiful town view for our window. Front desk was welcoming and friendly. very close to the train station in a nice small town downtown area. Definitely would stay here again.

Great location, friendly, helpful reception. Stayed in the Historic room 5 brilliant.

Room was spacious and clean. Staff at the reception was very friendly and very helpful. Small lift but that wasn’t a problem. Easy walk from train. Room was a little dated but comfortable.

Staff very friendly and very helpful. Breakfast was very good.

W

We started out having to drag 3 large pieces of luggage up 2 1/2 flights of stairs. The hotel is on a dark street not far from the train station. Our room looked like it was newly renovated in a tasteful way. Parking was very inconvenient and expensive. We probably wouldn't stay there again.

Check in lady was very helpful , however there is no lift from street level to reception and not the steps you need with reduced mobility .The lift to upper floors very small , our room started with a 4 and confusing signs coming out of lift that takes you through a door to more steps going down do not take these .The room had very comfy bed however paper cups and no coffee/ tea or milk to go with kettle . Shower does not point down with jet constantly wants to spray on side of shower .

Clean room, wonderful staff (Ana on reception is a gem! We didn't meet the housekeeper, they also worked very efficiently to get the room ready!), the room is renovated, there are TV channels in English (BBC, ITV, Channels 4 and 5), close proximity to the train station, refrigerator and free water, variety of light modes/options, mostly quiet, elevator/lift works, beautiful view.

Walkable to train station