The room conditions were so poor I wasn’t expecting from Holidays in standard are so

Bathroom smelt of dampness. Overall clean. Breakfast good, staff run of feet so quite a few things not getting topped up. Glasses, bread and cutlery

Nice property, not perfect but good. The room was fairly clean, bathroom ok but dusty. Comfortable beds. The breakfast buffet was not too bad but some common items are omitted. The staff are decent and friendly. A decent stay for the money

AC that works and acceptable food

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Stained carpets. Broken curtains. More dogs than humans. Tired decor.

挺好的

Large, barrier controlled, free car park directly in front of hotel. Pleasant receptionist but needed to manually complete check-in form (I imagine that they should have this from the online booking)?

Room was nice and clean. Bathroom was clean. Bed was very comfortable. Quiet area and room. Friendly and professional staff. Breakfast was ok. The air conditioning was working but the room felt still too hot at times during the night. Maybe is because the duvet is a very good one.

Reception was lovely, staff were very helpful at breakfast

Staff very helpful and professional

Nice hotel friendly staff

Room was okay, would be better if a bigger tv and a mirror over the desk/ dressing table. Breakfast was poor, all tables were being used, only 1 person clearing tables, food was not replenished when empty. Bought out 6 croissants when the restaurant was full. Topped the milk up by only 2 pints from a 4 pint container - why not put all of it in. Kept running out of cutlery. Americano coffee from the machine was cold. Food quality was poor - could not eat the cooked offering.

Very Happy with the room and staff. Breakfast was very chaotic. The staff were great but could not deal with the amount of people. Bread came out frozen and despite being told the fruit would come out it never did Not the fault of the staff it’s just cutbacks which you increasingly see across all hotel chains.

Not a very good HIE unfortunately Good location but that's about it Tired room,

The hotel was clean and staff were very helpful.

We have stayed here before and found it excellent and convenient for any event in Birmingham.

Yes all good

We loved our stay. The staff were welcoming, and the room was clean. The kids loved the dated decor and 90s phone in the room, and the pull out double sofa bed. Breakfast buffet was great - something to suit each of us, with the kids choosing pastries and the adults a full English. Parking was free and there was plenty of it. Overall excellent value for money and happy with our stay.

staff are really nice and friendly. Great selection forbreakfast. Comfy clean rooms. Only comment would be the carpets need changing in the rooms as stained.