The staff were very friendly. Resort provided a great quiet get away from the hectic tourist activities of the rest of our trip.

Excellent

Beautiful hotel !!

The location was great and staff were excellent.

Will stay again

There was a sewage smell in the lobby every day.

Nice staff and good location, excellent food

Amazing hotel!!! Love this property.

Amazing location , great staff…front desk to restaurant. Very cooperative and speaks English

Great Hotel, Very quiet. Love to be back soon

Decent staff save for the CEO which we will get back to, an inviting pool deck, nice area to stay. That's all the positives. On arrival we were given an alternative room in the annex blding not the jnr suite booked which had a separate area for 15 yr old son on dble sofa bed. This room had no view, on ground floor, claustrophobic, small & dark & son on a roll-away at end of our bed. We couldn't see the room booked as already sold on. Given 2 small rooms on 5th Flr. Sons stank of food coming up from A/C unit & had warped floor by window which shook glass on table. Our A/C didn't wk, as room v.hot. Asst Man came up to see issues with technician. Was allegedly fixed when we went out. Son had filter added to A/C. Our room still hot & didn't sleep that night.& leaking water now coming from unit on floor the next day. CEO saw wife and accused son of putting water on floor even tho technician got soaked trying to fix day before. Said we were troublesome - surely for £370/night a fully functioning room is std? This is no way a 4* delux hotel. No tea/coffee in room, 6 Euro extra for fresh OJ at B'fast. Poor internet. Nonchalant attitude by CEO prob because popular resort for 3 months of yr for locals and she was sold out for the summer. Asst Man Raphaella and 2 male managers tried to help as they understood issues.

Fantastic hotel. Staff were amazing.. though I do feel more information regarding service and beach arrangements could be pointed out.. but when asked they couldn’t have been more helpful.

Modern boutique upscale hotel a few blocks from the beach. Everyone bikes in Italy so our family of 4 used the hotel bikes to get around. 5 min bike ride to the beach. We even biked 4 miles each night to dinner and shopping in nearby posh town of Forte de Marmi. Staff was excellent. Enjoyed breakfast. Four in any hotel room can be tight but we made the best of it, besides we only were in our rooms to sleep.

Great hotel with good features and great local area. The service from the hotel staff was absolutely fantastic!! The hotel itself is just a few mins walk from the beach which has a great selection of hotels and restaurants - surprisingly the beach was reasonably quiet which was ideal for us! We used the spa facilities which were also very good - definitely recommend!

Short stay but nice hotel. Breakfast was good and hotel staff was very helpful.

Loved the hotel. Great base for beach and town, and nice pool and pool deck. We loved their beach connection at Prima Verra. Great base for driving day trips to so many places (and Pietrasanta is charming too). The staff was very friendly and helpful.

Excellent staff. My wife got banged up when she was bicycling and the staff took the time every day to ask how she was doing.Appreciated the fact all staff members remembered her name. Good was fantastic. Highly recommend.

Boutique style gem of an hotel.so glad we booked it.staff were really helpful and friendly.loved the location near beach and town centre. Food was delightful.

too pretentiously over designed - and fancied itself as something it wasn't! VERY expensive for what it was (€169 for b and b). Restaurant service poor - had to ask three times for things like water/wine - Disappointing

Very good service, high quality of the restaurant, good breakfast, beautiful hotel!