The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star.

The staff were excellent, attentive, and very helpful, especially with arranging local tours. The half-day backwaters boat tour was a highlight and highly recommended, and the resort grounds were lovely and quiet. The main disappointment was the Alleppey tour, as we were not told in advance that the coir factory, museum, and palace were closed on Monday, which made the long drive less worthwhile. The driver, however, was excellent. The rooms also felt tired and in need of an upgrade, with some basic maintenance issues. Overall, while there were some very positive aspects to the stay, it did not quite meet the standard or value we expected from Taj.

Lovely location amongst lush green gardens. Staff were great, especially the restaurant team, who made us feel at home. Loved afternoon tea, watching the sunset at the lakeside. Trips from the hotel are pricey, but we walked to the bridge and jumped on boats to explore the lake and backwaters.

The beautiful property

FRIENDLY AND COOPERATIVE STAFF. EXCELLENT LOCAL CUSINE CHOICES .

Excellent staff & customer service!

Na

the property is good to be revisted

Lovely property and friendly staff.

We loved our two night stay. The ambience of this resort is amazing. And as usual Taj Resorts has impeccable service. All the staff was constantly smiling and ready to help. We particularly enjoyed our meals. Highly recommended.

We had a wonderful stay at this Taj. We extended our stay by a night. The private cottages were very comfortable and the restaurant options great. The property is designed with a lot of green spaces leading up to the lake.

Great staff and service and finger kicking food at both he restaurants

A nature retreat, great location with mainly individual cottages, loved their sunset tea and snacks and Great Lake Vembanad views. Food quality and service were excellent. A great idea for a nature retreat! Also, their arrangement for an early morning Shikara through narrow canals of backwater was superb! I wish they took care of our driver as well similar to other hotels

Was initially disappointing, with the veg meal, but staff called the chef, and additional meals were then very good.

Wonderful property, Well managed. Mayank Mittal and his team do a great job. The service is outstanding. Thank you for a great stay.

If you are looking for a quiet resort that focuses on limited guests (only 28 rooms) than this is the place for you. Excellent food. Very green and within nature. Excellent service as well!

It was an amazing stay

its a good retreat . just sitting in the balcony of your room overlooking the lagoon is invigorating especially in the monsoon season. staff were very helpful and curteous.

The setting is magical, and perfect for our smaller kids with activities and a kid-friendly swimming pool. Property condition felt a little dated and dining options were few and expensive, esp given the indoor option was very small and the hotel has no spirits licence (so only beer and wine available)

This is a small resort with about 30 rooms. its nice and quiet and does not have the hustle and bustle of a busy resort. laid back is the right word. very limited dining options with a limited menu. the hotel bar only serves beer and wine but there is a bar nearby where you can buy liquor. only a couple of rooms have lake view. a nice place for a couple of days or till you run out of options on the menu.