Overall Ratings & Reviews Royal Hotel Montevergine

Nothing special and nothing particularly bad. All quite ok

Mountain Views.

Better than expected, courteous service, good facilities and decorations.

The room was described as having it's own spa which we paid extra for, when we got to the hotel it turned out that we only had a basic room and 'spa access' This turned out to be a jacuzzi and steam shower in another one of the rooms which was all very strange and considering we'd paid an additional 35 euros over the standard price we'd felt like we'd been ripped of somewhat.

Very nice stay.Hoteo is a little shabby and could do with an update.

RUN AWAY AS FAST AS YOU CAN!!!

The hotel met all of out requirements. The location was perfect for us, the room comfortable, easy parking, reliable internet and a very nice breakfast all for a very good rate.

I had a four day stay booked at his hotel and left after two nights. The walls are so thin in these rooms, I could hear every whisper in the room next to me. They were nice enough people at the front desk, but the hotel rooms are cold and loud. Another thing was a construction crew worked till about 10:30 at night with power tools hammering away.

Hotel staff were very helpful and friendly especially Sebastiano and Ludovico. Excellent value for money.

We chose this hotel based on price and reviews and were not disappointed. Great value for money, large, clean and comfortable room with small balcony, good breakfast. Just don't rely on GPS to find it, we ended up a dirt track - when we did get directions from the town, we didn't see the sign to the hotel and ended going up the road to the Sanctuary - the hotel is at the bottom of this road, before you go up the bends. It is on the corner of Via Lungara Ponticelli and Via Cerreto. Would highly recommend a stay here, very happy with our choice as a stopover on our way south. Some of the staff don't speak much English but that was not a problem. Visit to the Sanctuary was a bonus too.

Good place to stay. Breakfast fairly basic but excellent value evening meals. Would recommend this hotel.

We paid for this hotel several months in advance, only to be told when we arrived that they were "overbooked". They sent us to another local hotel which they said was "just as good". The other hotel was under renovation! Since this is not a review for the other hotel, I won't comment on it any further. For Royal Hotel Montevergine, I give a poor rating to them for not even letting me see the room I had paid for.

Beautiful, modern hotel in a fantastic location; polite and helpful personnel. Comfortable, spacious and clean rooms. Excellent throughout.

most helpful staff, friendly & competent, great dinner.We only stayed for one night.

Staff was very eager to please but at times overbearing. Great location - walking distance from additional restaurants and quite at night time. Good value for the price. Rooms were clean and comfortable except for small shower stalls and rough towels.

A very friendly hotel that quickly responded to requests. Our 2nd floor room had a great view of the valley below, was well maintained and always clean. We felt that the restaurant, especially dinner was the star feature (try the pasta w/basil sauce)for this hotel. The wait staff was also outstanding. Breakfast was simple but adequate and served rather than buffet style. There is a small town within walking distance with limited services. You will need a car to get around. Parking and Wi-Fi are included in the price.

everyone was very nice and went out of their way to help. very nice to my son and very good english. Great location up a hill but views are a bit blocked. it was quiet when we stayed and they offered us many activities in the area. would stay again for sure

the hotel was lovely, we had a large room (after being moved from a smaller one. the staff went the extra mile, even coming to escort us to the hotel (when we got lost) due to our error not the hotels.the food was yum and at a good price. all in all I would stay again.

This is a comfortable hotel, with some really stunning views. Staff are very attentive and really try to please, food was above average, and rooms are a good size, clean and comfortable. For the price paid, the service and quality received was amazing.

This hotel offered the convenience most travellers expects to experience. At a very reasonable price, it offers secure parking, wi-fi in the room and excellent breakfast included. It is also the gateway towards the beautiful Basilica of Montevergine up in the mountain about 10 kms of zigzag road. We are most impressed by the assistance we got from the hotel staffs especially Mr. Sebastian when we had a problem with our car. He went out of his way to find the help we needed to get out of our predicament. He assured us to stay calm especially my wife who was so worried this would ruin our vacation. True to his word, he got a good friend who had the ingenuity to dig us out of the problem. Most important, his friend refuse to accept any compensation for our trouble, a true Italian Samaritan. For this, we are able to move on and enjoyed our vacation. We would like to express our appreciation also to his staff Mary for interpreting. We highly recommend this hotel to all the future travellers or vacationers.