Overall kindness and service! There was nothing more I could have asked for!

Wonderful hotel in great location.

Wonderful location service and food.

Very close to port and walking to restaurants

Friendly staff. I got worst room in hotel.#116 .first floor . windows into the inner well .in window not any ray of light. Noise. Breakfast good.

Nice breakfast, decent sized room, great location

Clean room .hotel was like Chicagos Drake

The room was great, the staff were wonderful and the hotel was beautiful.

It was great

The staff was friendly and very helpful they will do anything to help you. Sadly the hotel is dark and in need of a major refresh. The amenities don’t match the needs of today’s traveler.

A nice old hotel. The bell man was terrific. We had a room on the main floor which was very noisy, from both the other guests in the hotel coming and going and the traffic in the street which kept us up at night and woke us up earlier in the morning than we wanted.

Great location. Friendly and knowledgeable staff that speak English. Close to train station.

clean room

Grand dame hotel could use a refresh. Dated and a little down on its heels. Great location.

Very nice hotel in great area

Every single one of the staff were extremely helpful. Breakfast offered a lot of variety and the decor was warm and inviting. We will come back next time in Palermo!

Only one bath towel in the room. TV broken. Both Breakfast and staff in the breakfast room were great.

The hotel was in a great location! Walkable to many historical sites and lots of great restaurants. Breakfast was fantastic!

A real quality hotel with a great location. Wonderful breakfast area and a quaint, cut bar and sitting area for afternoon drinks. Rooms are quality and well maintained.

My room was a single room, very antique of the 1800 year.was reopend in 2006 to a grand hotel.My room was comfortable for 1 night and bathroom was good with small shower area. Breakfast was excellent with fresh orange juice ,champagne ,salmon etc. Lots of variety of food. I walk here from station 25mins on the rough paths.caught bus back to station for 1.80 € Bus 101 .bus is on main road comes very regularly times. Trains to airport are6.80€ 1 way, took 1 hour to palmero airport to fly to sardina Island 🏝 Overall a lovely stay and walls are paper thin as l can clearly hear the Persons fighting in the next room to me.