This hotel is really far from the city, in vaporetto is like a 15 min ride to the St. Mark Plaza. But is really nice and relaxing place away from the noisy city. when we got there they inform us the bar was open til 12 but on two separate occasions they told us they were close and it was like 8pm. The men in charge (manager I assume) was really nice but the lady in the 'cafe' was really mean and rude towards her own employees which I really dislike. She yelled at them in front of us. The property has a really big front and side patios to walk, the rooms are small and tight and the shower is the smallest that I have experienced in Italy I had to open the door to soap my feet. Breakfast was nice better than most places.

The staff was friendly and helpful ,, my room was in good condition with a jacuzzi tub !! I had a wonderful stay

Was a very quiet island; no restaurant at the hotel was a problem. Very helpful staff; however, was confusing to get to and from Venice with the water buses (vaporetto).

Overall enjoyed my stay, particularly local area was stunningly beautiful, it was my first trip to Venice. As the hotel is in an island, getting to and from the city late night could be tricky. Hotel provided a boat service on two nights, that was really helpful. Gentleman at the desk in nighttime was extremely pleasant and willing to help us . My single room was too small, access to tea,coffee and hot water was limited. Breakfast was only served after 8am, had to miss breakfast when I had to leave early.

I stayed at Certosa for 3 nights, hotels location is unique yet close to central Venice and surrounding islands..very friendly, informative and nice staff

Easy boat ride from airport/cruise terminal. Location quiet location (awake to birds singing and green grass, pesky mosquitoes too) on another island (short pubic boat ride to Venice proper) that houses a marinara and a kayaking outfit where you can kayak the canals or bay (recommended). Room was nice, clean, large bathroom with show and tub (jacuzzi portion of tub inop). Bed was comfortable. On sight restaurant and bar. Food and price was good. Mosquito issue in restaurant, as doors are kept open. Nice out door seating for both bar and restaurant, breeze keeps mosquitoes away. Easy check in, check out. Only one clerk, could take a few minutes if busy. Clerk provided a great map and description of public ferry system!

Very friendly staff - boat came to pick us up after services had finished at no cost.

Nice hotel in a calm environment. Easy to get to everywhere if you buy the pass for the ACTV boats. Internet is not that fast and connection stops quite often. Breakfast are good but a bit expensive for what you get. 9 Euros

Only stayed here for one night. Was meant to arrive in the afternoon, but my flight was diverted due to a lightening storm and I didn't arrive until 9pm. Staff were great - I rang earlier to let them know I was delayed and my estimated arrival. Once I got there, I was quickly checked in and directed to the restaurant for a late dinner. The room I booked was simple, but very clean and comfortable. As the hotel is located on Certosa it has a very exclusive feel and plenty of grounds to wander round.

I loved where the hotel was located, it was near beautiful scenery and even more beautiful yachts! The receptionist was very accomdating and super friendly. He walked through how the boats worked on the island which had me at ease when I traveled later in the night.

Pros: 1. located in isolated island, very peaceful if you want to run out of the crowd 2. clean rooms 3. friendly staffs 4. bar and location very cool 5. free shuttle service after mid night (though I do not have to use it) Cons: 1. Wi - Fi not dependable and very slow 2. restaurant does not have many choices 3. nothing around other than hotel its restaurant and the bar 4. BBC and CNN are the only english channel

The island is great, we see the sunset when waiting the boat

Excellent service from very friendly and warm staff, delicious meal in restaurant. Hotel itself is fairly basic but very clean and comfortable. Nice quiet island perfect for a romantic get away. But check travel times with knowledgeable staff.

Really lovely staff. Good value. It's a little out of the way but very peaceful.

Nice hotel, a bit away from the city, but you can easy travel by public boat.

The hotel offers serene surroundings of a laid back island. The way to the hotel from the nearest boat stop is beautiful especially when you cross a walking bridge over the sea. Restaurant serves limited options and for limited timing. In fact reception desk also operates for a limited timing. The transport to the hotel is difficult at night when you are using public transport. The lawns are not well maintained. There is no room service.

After years of staying in dirty, overpriced hotels in Venice itself, I decided to try something different. I gravitated towards Certosa Hotel for its high ratings and interesting location and I must say that it exceeded all my expectations. Isola la Certosa is about a 5-minute boat ride from the nearest stop in Venice proper (and about 10-15 minutes from San Marco). Though it may sound like an annoyance, having this little buffer is something that I welcomed. Venice itself is a beautiful place, but overwhelming to say the least. Eventually, you will tire of constant crowds, knickknack stands, and pizzerias blocking you at every turn. Returning in the evening to an island that has nothing but your hotel, its restaurant+cafe, and a nature preserve is a good way to reset yourself for the next day. Boats run very frequently and, when they aren't running due to scheduling or excessive fog, the hotel has a free shuttle service to near the Sant'Elena stop in Venice.

After spending over an hour 'sailing' to this '3 star' hotel from the train station at 1 am, I was horrified to discover a room smaller than a penitentiary cell, with no towels, no heating, no hot water and not even toiletries. Given the late hour there wasn't anyone to talk to since reception desk was closed. I had a room booked for few nights, however I took off the next morning without looking back. This experience will hunt me for a while.

The receptionists were very helpful, location is alittle off the main venice island

It's an oasis away from Venice's tourism, after a day exploring the city. It looks like you're in another place. Beautiful little island, easy to travel by vaporetto. Very helpful staff. Good value for money. Room is simple but clean and functional.