8.8
Very Good
From 690 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.4

Service and Facilites

8.6

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Traveler Reviews Abbaye des Capucins Spa & Resort

Number of reviews per page
20
40
Top reviews
Perdita
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Pleasant, helpful staff and a comfortable room. The food was good and plentiful.
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Conveniently located next to Vieux Pont and historic center. Parking on site. Very nice and helpful front desk and technical support staff.
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location close to the old center of town. Beautiful hotel and interior courtyards. However, the staff were young and inexperienced and appear to need more guidance - both coffee machines in the breakfast room did not work for over 30 minutes. Dirty coffee cups were left on counters in the hallways. Bar staff on Saturday evening were more busy "tidying" an hour before closure than looking after the clients present etc. - small things but they affect the overall customer experience in a 4 star hotel.
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Tamara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I had a stroke and I wouldn’t get to the bath; it was to high for me, but other than that, it was great.
Robert
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Loved the hotel, near to downtown and all dining and shops
Michelle
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Building is an old and impressive Abbey, beautifully restored with thoughtful inclusions
bradbury
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The bed was extremely comfortable and the room was very clean.A top-notch hotel …food was amazing,staff friendly and overall we had a wonderful stay
Carlos
icon-Business
Business
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

If not for the AC blocked and be usable it would have been great I would like to point out the professionalism of Brenna she was really of great help and attentive. Thank you Brenna
Carter
icon-Business
Business
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Perfect
bertrand
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Terrible rooms
Harriet
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Clean, good location and friendly staff
Nevil
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Short 1 night stay.
melissa
icon-Leisure
Leisure
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The property was nice except that my bathroom shower smelled musty. Spacious rooms, but no telephone to call the front desk. Extremely unhelpful front desk personnel. Before booking the reservation, I called to make sure that someone spoke English as advertised and the person who answered the phone did. I was driving in the dark and rain, so I wanted to get there, but was also hungry arriving around 9:30 PM. I asked if there were any restaurants that would be open she said she has no idea. I asked again, trying to get an indication of if I would be able to find food there when I arrived; she just kept saying no idea with no willingness to help. I feel like that’s basic the front desk should know whether guests can get food or not. At least have the name of one or two late night places or delivery info available. So I arrive at 9:40 PM and GPS took me to an old wooden back door with the name of the hotel above the door as if it’s a legitimate entrance. I had to pull into an alley because there was no parking and the doors were bolted. I called to tell them I was at the door but the front desk person hung up on me. I called back three times and kept hanging up on me. When I finally found the way, she told me she is the security person there and speaks no English. It could have been a great experience, instead, I spent my one night going to sleep hungry and frustrated.
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Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

the staff were friendly and helpful
Jean
8.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Our second stay. Comfortable bed and pillows. Room was very austere and bedside tables were tiny stools. Too small for a book and phone. The public rooms are lovely, full of antiques and art works. Unfortunately the lovely restaurant was closed for a wedding, which was disappointing but we ate in the bar area. The meal was good but extremely expensive and minimalist. I had a small piece of fish on peas, no other vegetables. Fruit salad was excellent. Check in was efficient. Plenty of secure car parking space. 10 minutes walk from centre. No alternative places to eat nearby.
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kimberly
10.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

absolutely beautiful place and a 10 minute walk to the Ingres Musee. AWESOME!
BARRY
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Nice hotel, good location close to centre of town. Bit disappointed that as a Spa and Resort hotel there was only an outdoor pool which was closed (October)
Tamara
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Fantastic hotel next to the river. Lovely family room. Sadly we didn’t get to enjoy to Spa facilities.
Verified traveler
2.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

No facilities available. Couldn’t even get food at the hotel
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Fantastic! We travelled with 4 dogs , not a problem . Big carpark and amazing history
Number of reviews per page
20
40

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