Reception charges £20 for an early check in Even when the room was ready Terrible customer service

The internet was garbage, although claiming great speed

Nice

Very nice stuff

There was a fight going on in the hotel around midnight - my colleagues who were staying there didnt get any sleep. The food was apparently nice.

There was no hot water or heating from Wednesday nyt so that was the onley thing that was wrong

Great service from the staff especially Diane.

Everything was lovely. Staff were very friendly. Room was clean and fresh and bed was so comfy that my husband and I went sleep from 11pm to 11am. The best sleep we’ve had in a long time. Bed and pillows were so comfy. Thankyou

The hotel decor etc. is fine but the room had an overpowering stench of sewer drains from the bathroom. I got there at midnight so couldn't really change . Looking at other reviews if is a common issue there and has been for some time .

Modern clean hotel with comfortable bed & good parking. Very good reception staff

Yes very clean and tidy

Clean room, excellent staff. A very good stay.

Great stay from start to finish, good location warm welcome, comfortable room and helpful staff

The staff were amazing, Donna, Mollie and especially Abbie!

The hotel was clean and the food was good but we did have one issue which was a bit worrying. Our key card wouldn't work, which I know can happen, so my husband went back to the reception. They checked the number and reissued the keycard. We got into the room this time...only to find other people's stuff in there. So for the 3rd time we went back to reception. My point is that I wouldn't like to think other people could get in our room in the same circumstances!! Not hood really.

Lovely clean room, bed so comfortable, I slept like a log 😊. Staff lovely & very friendly, polite and knowledgeable. Parking not a problem. Breakfast very good buffet style, all cooked food was hot. Will be back.

Room ok staff are excellent.

Everything fine except a poor breakfast, bacon like leather sausage like tough rubber. Scrambled egg awful. Might have been left on the hot plates a long time.

Staff are very welcoming, room was clean, presentable and comfortable.

Excellent apart from road noise