Nice clan property. Stayed on night before staying at an all inclusive as we arrived late. Staff very nice. Pool is good. Rooms clean

First of all .. location is great . Nestled between the ferry entrance , clean beach entrance and bus line . The bar was very clean , they do offer a buffet worth every penny. Staff was very nice and helpful , rooms were clean . Water pressure wasn’t the greatest but it wasn’t a deal breaker . Pool was nice and cooler than most resorts who had warmth in the water . For the amount of humidity a cool pool is everything . Will always stay here moving forward .

Me and my family loved the hotel, the staff, the cold AC in the rooms and the wonderful swimming pool area! The Lupe restaurant by the swimming pool serves delicious food. Not to mention the affordable price! Book, you won’t regret it :)

The only reason for the lower score was it was so loud from traffic and everything else thin walls or bad insulation and the WiFi barely worked in the room. But staff was great and helpful.

Nice place Good location Great staff

The only real issue I had was the TV wouldn’t even work. We couldn’t watch anything when we were staying inside. The internet wouldn’t connect. So I definitely didn’t like that. Also, we had a mini fridge, and it absolutely didn’t work at all. Needs to be replaced. We were in 807a. Outside that, everything was good. It was really clean, the bar and the bartenders we met were super cool, the pool was clean and so nice! We would stay there again for sure. Hopefully by then, the TVs will be a nonissue, and the fridges if any others don’t work.

Pool open til 11 pm

El hotel estaba en construcción y había ruidos molestos todo el día, especialmente de taladros rompiendo paredes. Llegué el hotel en la noche y nadie me advirtió de esto, hasta que al día siguiente desperté con los sonidos fuertes de martillos y taladros. Cada día finalizaban a las 7 pm aprox. los trabajos. No podría recomendar este lugar

I enjoyed my stay

Very affordable price and convenient. All you have to do is walk across the street to take the ferry to Isla Mujeres. We also enjoyed the big pool.

Very clean and all the staff were really nice and friendly

El servicio. Los enpledos no fueron nada amigables. Ni un saludo .

The place has been renovated completely with new everything. I found a taco place next door that is great, and there is a convenience store by the entrance too. They have a restaurant/bar that is barely used so you will probably have the place to yourself. The staff is friendly and helpful. The pool is clean and is large. I would stay there again next time I go to the hotel zone.

Very affordable for its location!

Bed bugs garbage service I checked out same day I checked in everything was so bad

Very old building. Had to sign out an iron but no board available. Walls are paper thin. The breakfast buffet is flavorless and the service dismal with the only person there standing there in his phone. No water pressure can’t open the bathroom door without smacking the toilet. so yeah…

Terrible. We checked in for 3 nights. When we got to our room we booked another place and checked out. We ended up losing our money but it wasnt anywhere we could stay.. rooms are dated and feel very dirty.

Ok

The room was clean and sufficient but definitely run down and could use some fixing up and repair. Sliding door did not lock and weather stripping was hanging down. No art on the walls, but lots of "patched" areas were noticeable. There is no closet for hanging clothes and no mirror in the room so only mirror is in the bathroom. Also, bathroom door is frosted glass that offers very little privacy. Shower was very nice and AC worked really well.

I didn’t like the people that work by the swimming pool