Diwan Casablanca Hotel & Spa

Explore Diwan Casablanca Hotel & Spa
7.2
Pleasant
From 154 reviews
Cleanliness

7.2

Room Comfort

7.4

Location

8.6

Service and Facilites

7.4

Traveler Reviews Diwan Casablanca Hotel & Spa

Number of reviews per page
20
40
Top reviews
Christine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fabulous room, lovely staff
Fizah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Highly recommend! Wonderful stay! Thank you✨
Michael
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Price was great. Room was clean smelled nice.
Stephen
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I got in late and reception was very friendly and helpful. Good night's sleep and a very fine breakfast.
Owen
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Room was good, breakfast had enough options
Brent
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

.
DORIS
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Needs to be updated. It is a very old hotel. It was reasonable for a one night stay. I would not stay for more than that one night.
Eddress
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

The staff were very friendly. This was my 4th time staying here and it was good to see friends again!
Qasir
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Very convenient for local shops, food masjid an transport. Staff are friendly and added convenience of money changing facility in reception which turned out to be better rate than any of the money exchange places.
Neil
icon-Leisure
Leisure
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

My room with king size bed was more than adequate. However, the first night, I woke up to a leak in the bathroom ceiling and water on the floor. They did switch rooms to a comparable one and that room had minor issues and were fixed right away. Staff were attentive.
Ingrid
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

It was good. Few things that you have to pay during breakfast.
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Hotel is tired and in need of upgrade. Construction going on next to my room. Confusing light control, not explained until I went back to front desk. Phone system had no way to call operator or front desk, which was a problem when someone tried to open my door repeatedly late at night. Would not recommend at this time.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Most of the things at washroom are not working properly or not at all. The staff is so unorganized that they charged me twice for city tax. One of lady with Hijab at front desk was racist towards me. I would humbly request Diwan management to teach their staff to treat guests with respect because each guest work hard to get time off and enjoy their time to the best. Thanks.
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Véronique
icon-Business
Business
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

pretty nice , good prices, calm, next to nice areas .
Shaoheng
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

In general, it is a good place to stay in Casablanca, especially we booked a triple bedroom which the space and size of room is so big. The room is clean and comfortable, shower water is in very high pressure. The only thing that is not very good, but I think it's general thing in Morocco, the hotel didn't provide any bottle of water and kettle, also the breakfast did not have water as well.
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salem
icon-Business
Business
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

nice and clean hotel, customer service was excellent and room size was great! definitely recommend
Eddress
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I would recommend this property. The people are very kind and accommodating. They remembered us from previous trips and were very happy to have us back. Will stay my next trip to Casablanca.
Eric
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very Large rooms. Friendly staff. Good breakfast
Jongyoun
icon-Family
Family
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Kind staffs
Verified traveler
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Hotel Diwan is a very unpleasant hotel: - It is very dirty, I saw a cat coming out of the kitchen. -The floors are dirty I don’t want to take my shoes off. The keycards are even so dirty. The toilet didn’t flush. Absolutely disgusting. -The shower water keeps alternating from hot to cold within seconds. - The safe didn’t work, the door wouldn’t lock and I felt very unsafe. We had to change a room. -The electricity for my electronics didn’t work. - costumer service is nonexistent. We had to come up and down to reception for things that we needed. These conditions are absolutely unacceptable. I do not want to stay there another second.
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Number of reviews per page
20
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