Staff very friendly and helpful

Always a favorite

It was clean. The bed squeaked every time I turned or sat down

Muy bonito el lugar, cómodo y limpio.

What I loved about this hotel was that the room was ready when I got there, also the room was very clean. Staff were very friendly and helpful. Food was good too.

Very nice hotel, clean, close to main sites, quiet at night, safe area, etc. I would definitely go back.

Thank you Expedia for the excellent opportunity to stay and the Hotel Plaza Casino excellent staff Clean Room

Clean roon and friendly staff

The hotel is very good value with a beautiful quaint ambiance but the water has a strong smell of sulfur and the listing on Expedia is misleading and false advertising. It says hotel provides " a rare find-convenient airport shuttle servive for easy travel ". This is a blatant lie and we are seeking reimbursement of 450 pesos paid to a private car arranged by the manager, who led us to believe that it would be at the expense of the hotel. We made a reservation through Expdia based on it's ad . This is tantamount to fraud and we request compensation for your misleading ad on which we based our reservation.

I been few times in this hotel. And is very clean and modern. The food at the restaurant it’s very good. And the staff are always nice.

quiet

The room was okay, not as picture. I was not offered breakfast.

everything was great: Clean rooms, friendly staff, fast check in procedures

The breakfast menu is varied and fresh. The attention very good. Excellent cleanliness too. One of the best options to stay with excellent service by all the staff.

I use walker and can not use the stairs and elevator not working

Very clean and really nice room comfy beds and very friendly front desk people who helped with any and all issues, highly recommend

👍

Yes

Friendly staff. Buffet was good. Spacious room.

This is a comfortable place, simple but works for me. The guadalajara city is beautifull and the hotel have an excelent location