Great stay.

Large rooms for a Spanish hotel. Even the bathroom had more room than average. Lots of space for my rental SUV in their $5 a night parking garage. Wifi worked well and the large refrigerator was also a pleasant surprise. Location is a little isolated and having a car to get around is recommended. The gym could use some maintenance and improvement and the kitchen did not include cookware, dishes, or silverware.

The hotel was pleasing to the eye both outside and inside. Our room was on the 2nd floor and the corridor on that floor was very uneven with obvious faults in the structure. This fault was not a new defect as the floor covering was worn down where it dropped into the faults. Other than that it was a very pleasant stay.

Great breakfast, very spacious room. Extremely good for business trips

Well maintained property,good breakfast

The room was very spacious and nice for our family of 4. The area it is located is more of an industrial area. It is about 20 minutes outside of the city center so you will have to look for transportation or have transportation to get into town.

I travel a lot around Europe and this hotel is in the bottom 3 I have ever stayed in. Breakfast is poor. Coffee is poor. One breakfast was so crowded people were queuing for the horrible coffee machine, that they were forming a large que around all the tables in a snake like fashion. Women were queueing for the downstairs toilets and using the mens during one morning. I had my first dinner at their restaurant on a Sunday and the staff were unable to speak English, which was fine, I we managed. Steak was nice. The restaurant for dinner on Monday, Tuesday and Wednesday was was so crowded, there was no space to sit and eat. They had only 3 overworked staff who were struggling to keep up. So I just ordered water at the bar and went to bed without eating. On one day, I did not even get water. I stood at the bar for 30 minutes and was just blatantly ignored by the staff - probably because communication with me was difficult for them and they did not have the time to want to make the effort. Room service is available, but there is no instruction provided in the room of what number to call for Room Service, so I had to go down to reception to ask. I was instructed to scan the QR code for the menu. The menu is only in Spanish. Sadly, I only speak English, so I could not order room service, either. The place is dead between 10:30 and 20:00 with no way of ordering food. All this for the handsome sum of £1k for 4 nights and to go hungry and to be ignored. Rubbish!!!

Very big and spacious room for a great price. It is near the airport, far away from the town center but if you have a car it’s only a 15 minute drive. Staff is nice. Hotel was clean.

Excellent

We had booked this hotel on our way to bilbao as it wad between where we landed and where we needed to go. For what was required of our trip it was fantastic.

Very convenient hotel to visit Zaragoza . Nice breakfast . It’s near the airport a bit far from the center .

Clean

Beautiful Hotel with free parking and good service. Will definitely come bavk!@

Room was nicely done and bed was comfortable.

First of all, the good points. The hotel is situated next to a very nice lake that has ducks, and the scenery is beautiful, although you may not see it from your hotel room window. Also, it's reasonably priced, and the rooms are clean. As for the bad points, I think one issue is that the hotel lobby was not very clean, and another issue is that they don't offer room service except for dinner hours, I think between 8:00 and 10:30 in the evening. Other than that, you're out of luck if you want to have a coffee or something like that. One major issue we had is that the faucets in our room, room 128, were installed in reverse, so that hot water was blue and cold water was red. This wouldn't be such a huge deal except that there is a limiter on the red faucet, such that you can't activate it unless there is a certain amount of water going through the blue faucet. What this ends up meaning is that the coldest water you can get is warm, and there is a very real potential you can burn yourself by accident. Also, there are odd little signs of neglect here and there. For example, the sliding glass toilet door does not have a footer that fixes it in place, so you can actually swing it about and potentially break it with catastrophic results. Overall not too bad, but way overrated for a supposed 4-star hotel.

Was very clean and the staff friendly, lovely room

Great value

Super miejsce do noclegu. Czysto, cocho i wygodnie. Gorąco polecam

The hotel is very good in every aspects. The location is in a very busy industrial area. Most hotel guests are business travelers. Since we have a car, it suits for us with family of 5.

Ok hotel 3* Bad location 20 ima drive from Zaragoza city center Middle of nowhere amid storage places