Property was spotless. Room was large with beautiful vintage decor. Room service was absolutely amazing! All staff were extremely friendly and helpful.

Communication seems to lack especially with guest requests. Good sent back as it was cold but they did replace with no fuss and lots of apologies. Usually good this time not as good!

Great hotel! Super friendly, great rooms and superb facilities. Plenty of free parking and good proximity to Heathrow.

Clean room , very quite , comfy bed , great breakfast x thankyou

Attentive staff, beautiful room and decent breakfast

Courteous, friendly check-in staff. Nice spacious room. Beautiful garden, with sitting areas at the rear of the property. Would stay again.

Room was

The quality of the evening menu food was very good, I wild definitely eat at the hotel again

everything was great, the staff were all excellent, the hotel itself was beautiful, everywhere was so clean, the rooms were absolutely first class..exactly what you want from a hotel.

Beautiful hotel, wonderful service.

Yes everything about the breakfast was super, particularly the taste

All good ... homely feel

The breakfast was stone cold...this needs major improvements. The room was good, but the breakfast experience really soured the stay.

Yes

An excellent hotel, very nice staff and facilities unfortunately the hot breakfast is awful but that said everything else is extremely good.

Excellent as always

Excellent as always

Staff

Everything was perfect, no complaints other than a hot breakfast would be nice!

Lovely modernised hotel