Overall Ratings & Reviews Hotel Surf Olas Altas

I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements. The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.

Staff are kind and considerate..

Everything

Very nice staffs, very clean, building a new pool. Excellent for surfing people. But taking taxis you can visit very nice beaches.

Me gustaría compartir algunos puntos para mejorar, las cortinas estaban rotas y no cubrían totalmente la ventana, eso ocasiona mayor temperatura dentro del cuarto. E el baño no hay luz en la regadera. Sería muy adecuado que tuviese un pequeño refrigerador la habitación para tener bebidas frescas.

Nice hotel with excellent location

The hotel is very clean and well maintained. Good location and a good restaurant on site for breakfast.

Excellent location. Very load at night from nightclub till early morning!

Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small

The cost doesn’t match the rooms. Not sufficient pillows, or a cover. Missing a towel and no toiletries.

Great place, convenient centrally located an clean.

The towels were very old. I would not stay here again and the water was cold.

Liked the overall hotel from the cleanliness to the parking. Very safe and secure place with lots of options around. Could use a fridge bit other than that all good.

Basic rooms but did have a lovely pool.

Beach front. Newly renovated rooms. Well maintained property

Good place to stay in

Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.

Clubs around hotel are noisy at night

it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.

Hotel Surf Olas Altas provided a solid experience. Would stay again!! The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches. My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary. Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.