Overall Ratings & Reviews Copacabana Holiday Apartments

Great potential but property was very dusty and dirty and in need of repairs. Bathroom had not been cleaned from previous tenant as hair, dust and broken glass on floor. Bathroom cabinets extremely water damaged and swollen. Mosquitos everwhere in room. Flyscreens black with dust and consistent with dust around room. Kitchen floor greasy and slippery, didnt want to take my shoes off or touch anything. No reply when I let reception know upon arrival.

The property facilities including the pool and BBQ area were good. Our rooms were a real let down and the photos of the room on the advertisement, did not represent what we got. From the broken front door and broken balcony screen door, the poor cleanness of the cutlery and dishware provided. The room also included a small TV screen and uncomfortable couch. My family and I would not stay here again for the price.

Great location close to the beach and 5 min walk to Cavill Ave but there were a fair few issues when we arrived like a crap mattress, blocked drains, poor cooking gear etc but thanks to the brand new owners they rectified these issues with a new mattress and cooking gear and drains unblocked. Probably needs a bit more cooking utensils like a potato masher etc plus an electric fry pan. The clothes dry still needs fixing you have to bash the button to close it properly to activate the machine plus timer cuts out regularly so need to restart lots. Not sure about the bare concrete floors thru out the unit probably drops it down a star rating. Unit not quite as advertised said King bed on Wotif but is a Queen and an Aircon in bedroom but there isn’t one. Great secure spot parking and gated community. The unit needs more info about the unit and how everything works especially TV & Wifi.

i thought it was good. will be back!

Affordable accommodation and central to everything we needed

Needs some serious repair and maintenance.

Loved the heated pool room was nice everything was perfect for us.

Good pool Terrible communication - have an after hours number but no answer or reply

Warning to travellers! Do not stay at this place! There was NO hot water and air-conditioning was not working at all. There was zero communication with management as I have tried for weeks asking the height limit of the garage. I have tried the contact form on their website, email from their facebook and the of course the mobile number. After talking with the residents who live there, found out the mobile number provided is the manager's old number and he would not give out his new number. The only time I saw someone was at check in, there was no one at the office in the morning.

Parking handy

security was an issue due to screen and balcony door did not lock. Bathroom - shampoo, conditioner and more soap would have been good. No face washers & no spare towel. Okay for overnight. facilities good and nice surrounds. Old & a bit dated. Better balnket for the bed required.

Arrived at unit and there was no power, called the number no answer but called back very quick, was told don’t use air con as it would trip power. Later learnt that air con didn’t work and it was the fan that tripped the power. Went out come back and no power again. Hasn’t been dusted in a way and was rubbish under beds, booked for 5 people and only got 4 towels.

Property not like the photos at all. Property is way outdated Although kitchen appeared clean was afraid to use some utensils Some windows wouldn’t open or netting was broken. Rug in lounge filthy Fan wouldn’t work in main bedroom a fan noisey in lounge Very dull and gloomy Annoying to walk up and down stairs to top floor Husband had bites after leaving property Cheap but nasty

Had a 3 bedroom apartment was spacious although it was a very hot weekend there was no air conditioning in the upstairs bedrooms fans were not quite enough to keep cool we traveled with two cars and they were very accomodating to let us park both in the secure basement parking area as it was not very busy .appartment was clean and tidy although a little outdated

The unit was out dated. Lots of things broken or didn’t work. Untidy and didn’t feel clean. Dishes in cupboards were dirty, minimal Cooking utensils provided. Dishwasher broken. Found old bandaids under the bed.

Outside area and pool were nice unit was dirty and not good

The worst accommodation Ive ever stayed in. Broken coffee table broken light broken fan, broken wardrobe door, broken balcony door, broken dishwasher. No cover on ironing board, no curtins in bathroom and neighbour could see in, no globes in bedside lamp, stained cushions on beds. Reception was rarely open and manager rarely answered phone and no voicemail option. Manager blamed cleaner for state of the room but it was the cleaner who found another ironing board which was stained but she did her best. Theres no lift and trying to get bags up several flights of stairs was difficult. The key wouldn't work to get into the property, do had to get another one, the manager was rude and took no accountability for issues with the room. On a positive note, the pool area was very clean as was the bbq area but i don't know if the bbq worked. When i was leaving another guest was telling me their ceiling was leaking. This is budget accommodation but that shouldn't mean all the issues I listed. I only continued my stay because it was paid for and i didn't want the hassle of trying to get a refund. This property needs to be fixed and they need new management.

Good location. Handy to many attractions.

Important to take note of the lack of stairs, particularly if you have mobility issues or travel with lots of luggage. Some apartments are due for renovation, others look really good!

Great