The room was clean and spacious, breakfast was good and well organized. Light switches in rooms were hard to locate they are small black buttons on the wall unit, and headboard. Staff at desk were not very friendly! The use of automated text message based checkin service was sketchy and seemed almost like a scam asking you to upload photo ID and credit card without even providing confirmation number! Do better Best Western, almost don’t want to stay at BW anymore if They continue that method!