Aston Hall Hotel, BW Signature Collection

Explore Aston Hall Hotel, BW Signature Collection
8.8
Very Good
From 554 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews Aston Hall Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Vicky
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great rooms - excellent staff .
Samantha
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel, a lovely heritage building which is well maintained, staff on reception were very helpful. Room was great with a comfortable bed, breakfast was good. I would definitely stay here again.
Jim
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very pleasant hotel to stay in. The restaurant is also lovely.
Fozia
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a beautiful looking hotel with excellent grounds, the staff were extremely helpful l, the property is outdated and the rooms require TLC! Breakfast was very good, with options for omelettes and pancakes, we ordered the omelettes, which were decent. Overall we had a good stay. Great location, just off the motorway.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Charming hotel in tranquil setting but with very easy access to major road networks. We were a bit worried that the hotel might be noisy but even after a large prom event all was very peaceful and quiet by 11.30pm. Staff were very helpful and friendly and our room was very spacious, tastefully appointed and had a very comfy bed. Would definitely return.
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Nathan
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and tidy
Lianne
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with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent weekend away. Ticked all the boxes and great price.
Mark
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. Friendly staff and well managed facilities with ample parking.
barry
icon-
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel itself was okay lovely grounds. My room (Helve) had a TV but no signal, the receptionist was helpful but couldn't sort it out. I ended up watching Netflix, certainly not what i wanted.
Samuel
icon-Friends and family with Friends
Friends and family with Friends
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Air-conditioning sounded like a bucket of bolts the whole night when it was turned on, even when turned off it still made loud noises every 20-30min. Carpets were lifting in the main bedroom. Exterior flood lights from main buildings were constantly on and the blinds made no difference at all. Shower drain was not emptying correctly meaning that over the course of a 10min shower it filled with water. Room was clean at first glance but overall the quality was pretty poor. I unfortunately was not able to raise this to hotel staff as by the time we had got to our room it was close to 1am. Breakfast was pretty standard with a good variety of hot, cold and continental options.
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David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent service fab location
Joanne
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6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

More care and attention required to room cleanliness.
Andrew
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were clean apart from under the sofa in the Trow ,not sure if would class the Horsin as a deluxe Superior room but did as required as required an adjoining room . The step into rhe bath in Trow is quite wide and both myself and my fiancee slipped as the bath mat moved while getting in . Still no warning signs that the water is hot at the sink . Breakfast was good the bowls keeping the cooked food hot could of been hotter and had to put the toast through twice to get it to my likeing . Staff were very good
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Paul
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Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quiet location, and nice hotel!
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Aston hall will always have a special place in our hearts as we got married here. On our recent stay we got to experience the new rooms/decor which is really well done. We stayed in the Marwood room which was originally 2 rooms that has now been made into 1 room. The en-suite toilet needs looking at, as it’s a bit smelly. Also maybe a blind in the hall so you can move from the bedroom to the sitting room freely without being on display. The food was really nice, we had the Sunday dinner then lots of small plates at night time. Cocktails were really good too for the price. The only downside over food was staff seemed to disappear for a while at a time. Not sure if this is because the restaurant and bar are a bit further away from each other now? But all good food and drink
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Simon
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with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Wonderful staff. Clean room Superb food in the restaurant.
Lisa
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A nice quiet hotel within fantastic grounds. Does need some updating … usb charge points. But a nice hotel if you are looking for somewhere quiet
Concepta
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8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

My room was nice, food was lovely and staff incredibly friendly and helpful. It did feel like there was a shortage of staff in the evening and at breakfast ( long wait at the bar for the one member of staff to return from other activity) and had to clear my own breakfast table as no staff visible for quite a while and all tables either occupied or used. As I said, when I saw the staff they were lovely!
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Carl
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Diane on reception was super helpful and friendly. Thank you to her. Beautiful building and renovations. Stunning food in Darcey’s, probably one of the best starters (egg yolk) I’ve ever eaten. Rooms are cavernous, bathroom needed some TLC (Trow room). Breakfast was a bit of a letdown because of slow service. No glasses for juice, not quick enough to replenish the hot buffet, long waits and cold food. I ended up asking for pancakes which were delicious. Recommend staying here, just needs a few tweaks. Except for Diane! ⭐️
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Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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