Overall Ratings & Reviews Best Western Plus Centurion Hotel

By and large it was very good. My niggles - restaurant menu limited and nothing very healthy; kitchen closes at 8.30; continental breakfast overpriced; only one comfortable chair in the bedroom; a bit too golf oriented to my taste. However, service excellent and friendly, and quite a good location to explore central and north Somerset

Extremely friendly and helpful staff, very clean and well-decorated rooms. Nice coffee and tea available. Beautiful surroundings. A fridge in the room would have made it perfect!

Easy to find. Easy check in. Room was spotless. Stayed in the suite and bathroom is fantastic.

One of my favorite stays ever! I can’t say enough positive about this property! High marks all around; including, great workmanship throughout! This added to a very relaxed feel! The surrounding property is nothing short of gorgeous and peaceful. The room was top-notch! Staff was wonderful. The bar is fantastic, and the dining was excellent! The surrounding town was beautiful too!

Friendly staff and very easy check in. Comfortable room and immaculate bathroom. Nice facilities open to the public and popular gym. Suitable for couples and children. Close to a bus route but only a mile away from the town. Spacious car parking.

The stay was good apart from the last morning breakfast was supposed to start from 7.00 breakfast table wasn’t ready until 7.20 and no coffee at all had to ask to get some breakfast and as I wanted to leave early for a long journey home was disappointed

Lovely hotel and staff. I first stayed here 33 years ago and experienced wonderful service. It is equally as good now. On this visit I arrived very early but they had my room ready within an hour - thank you for accommodating me. Definitiely worth a visit.

I have stsyed a few times before and all good

Enjoyed this stay , my third time here. The room was lovely and the staff were super friendly.

Couldn’t be happier with our choice of hotel room. We didn’t arrive until about 1930hrs, but was greeted by a lovely lady on reception, who asked if we wanted to eat that evening (which we didn’t) & if we needed breakfast (which we didn’t). We paid our £10 as we had been successful in an upgrade request online earlier in the day &, boy, was it worth it. A stunning view from our room (107) of the garden & golf course. The room was very clean, comfortable & quiet. I have to be honest, we didn’t eat here as we couldn’t afford the extra on top, so we provided our own food. Would definitely stay here again. Our daughter is at Bath university, so we probably will!

All good! Stayed here before so that tells you everything! Thank you

I received a lovely welcome form the reception team. check in and out was quick and easy. The room was spacious and clean with good facilities. The bathroom was clean and there were plenty of towels. I had a nice reasonably priced evening meal. I didn't have breakfast so cannot comment on that. There was ample good parking and it was in a nice quiet area. Excellent overall stay.

It was excellent no problems staff were lovely room was perfect the only thing was the breakfast was £60 for the two of us and it wasn’t very nice or much for that price bur other than the breakfast it was lovely would stay here again

It was a very nice stay for the time I was there. Michelle was very informative and knowledgeable about the area and activities to do. Would recommend when traveling to the area.

Double room was fine. Unfortunately the bar area & the two restaurant areas were insufficiently heated to be comfortable, and the whole ambience was cold & soulless due to the terrible dark prussian blue paintwork everywhere & the open utilitarian atmosphere. All the seating was fine but the hard flooring & lack of anything to break up that "warehouse" feel of hard floors & empty walls allowed sound to travel easily from the bar area to the restaurant areas. We were seated by staff at the table for 2 closest to the bar area (down a few steps) but all we could hear was the chat of the 2 or 3 people in the bar area & a couple of staff, over the music playing. We moved ourselves to a table in the conservatory area (I don't think she was pleased) - a large almost victorian type conservatory with great high roofline. Again some of that awful cold blue, open plan & not a plant in site! What a waste! Should have large trough of tall plants (even if not real) to break up the room & absorb some of the noise. We were the only ones in that area until an hour or so later & only 1 or 2 people eating in the other part but staff still managed to get the order wrong! The food was overpriced we think.

I had a great stay here. Rooms were clean and spacious. It wasn't the world's greatest location without a car, but I made it work with walking/busses.

Convenient location. Very quiet! Overall gave it 5 stars as the only things we didnt like was the dated feel of the hotel and staff on the bar seemed to not know too much and just wanted to go home. Otherwise a great place with great potential.

Large comfy room, good selection of teas and coffee in room. Reception staff were fantastic throughout. Bar area nice and clean, good selection of beers and spirits. Food okay, nothing special but not bad. Not a huge fan of 12.5% service charge added to food orders particularly in a restaurant that mostly offers more ‘snack’ type food (pizza burgers etc)

Beautiful place

Generally speaking very good. The things that spoiled it for me was the noise of the private parties, both on the Friday and Saturday nights. Added to the fact that a constant stream of party guests traipsing through the bar to go outside to smoke and huddled together because of inclement weather the doors stayed open, letting the wind and rain blow through the bar. It made having a quiet drink uncomfortable, I ended up retiring early to be comfortable. I appreciate parties are necessary for income but some arrangements could be made for the smokers to be away from the doors to the bar.