Azoris Royal Garden

Explore Azoris Royal Garden
9.2
Exceptional
From 595 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Azoris Royal Garden

Number of reviews per page
20
40
Top reviews
Kyung Hae
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed 8 nights there. Beautiful grounds and room was very comfortable. Nice beds to sleep after long day of hiking. Nice people in the front desk very helpful. Best part of all, they have a parking on site. We didn’t have to look for a parking every day!!!!
Nicolino
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Second time staying at the Azoris roGarden
Alexander
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay overall. The staff were fantastic - friendly, helpful, and all spoke excellent English. The service was consistently good, and everyone went out of their way to make our stay enjoyable. We traveled with our 1.5-year-old daughter, and the staff were fantastic with her. They even provided us with a crib, which we really appreciated. The Koi restaurant was excellent, offering good food and a nice variety of dishes for breakfast. However, my girlfriend, who requires a gluten-free diet, found that the gluten-free options were quite limited. As a result, we rarely had lunch or dinner at the restaurant. The facilities were decent enough, but I felt the fitness "center" was lackluster. Consiting of a few basic things such as a row-machine, bi-cycle, and a few threadmills. It also had a cable machine and a few dumbbells. The pools were great though! The hotel itself was clean and well maintained. However, it did show noticeable signs of wear and tear, which made it feel a little dated in places. All in all, if we ever come to visit the Azores, we will stay here again.
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Lucy
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Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms staff was very nice the place was beautiful it self
Diogo Miguel da Costa
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the overall experience. Pet peeve: it would be nice to have conditioner in the bathroom. Hotel smells great and breakfast is plentiful and varied.
Declan r
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in a beautiful location and overall we had a pleasant stay. The breakfast was very good, and the bar staff were excellent—friendly, attentive, and welcoming. The hotel itself is a little dated, and some areas could benefit from better maintenance. The gym could use updating, and I noticed that the windows and some common areas appeared quite dusty. The front desk staff were polite, but the welcome at check-in felt a little cold. They became friendlier as our stay went on, but a warmer greeting and a smile would make guests feel much more welcome, especially those visiting the Azores for the first time. Overall, it’s a nice hotel with a lot of potential. With a few updates, improved attention to cleanliness, and a warmer welcome from the front desk, it would provide an even better experience. We enjoyed our stay and would consider returning.
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Benjamin
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay, 6 nights here. Good breakfast , lots of amenities. Only thing that didn’t go well was we signed up for the free yoga class, and the instructor didn’t show up. Even though email confirmation was sent the day before.
Lisa Olwen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exceptional. Everything the pool areas,the gardens the seating places was spotlessly clean and well maintained. Fabulous fresh flower arrangements. Great selection of local quality cheese and bread at breakfast as well as the usual options.
Frederick
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was in walking distance to many places in the city. Amenities were very adequate. Front desk staff and custodial staff were extremely pleasant and helpful, even arranged taxi for us. Breakfast was very good, offered an excellent variety of foods, and a continental breakfast beginning at 5 am for folks with early departures. Dining room supervisor was helpful in getting ice for me. One waitress was quite unfriendly. I highly recommend this hotel.
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Dave
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is fine. The staff is friendly. The decor is right out of the 80’s. However our room had a horrible smell. Seemed to be coming from the closet. Very strong musty smell. Bed is very hard and uncomfortable. We only stayed here on our last night to be close to the airport. Would not stay here for a whole week.
Colin
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel with lovely garden views
Dinah
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beds were very comfortable. The location is perfect for exploring the downtown by foot. The breakfast was very large with lots of selection. We enjoyed the tennis court as well.
Mary Carlson
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property was well maintained and both the front desk and housekeeping staff were friendly and helpful. The view of the koi ponds and gardens was lovely. The food at the restaurant and bar was very good and diverse. The on site parking made traveling easy and its location in city center made exploration of Ponta Delgada a breeze.
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Ricardo
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with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We enjoyed our stay at the Royal Garden Azores. This hotel is a conference centre style hotel, so during the day the 1st level can get busy and noisy. Our personal room was clean and quiet. Breakfast was decent with lots of standard choices for the island area, seemed under staffed at times as finding a clean ready table was a chore. We were informed that a bathing cap was needed to be purchased (3 euro charge), to be able to use the swimmimg pool onsite, but we experienced several people using the pool without one. The hotel garden, as of our stay, was not yet maintenaned and part of the hotel was still under renovation. Our room was renovated, but the craftmenship was spotty, especially for the nice finishes.
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Susann
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Thank you, I will return sion!
Leonid
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is well maintained. The stuff is friendly and helpful. Garage is extra EUR10/day but it is worth it. The indoor pool is open until 10, which is very convenient. The bar has a good selection of lose teas that are served in special teapots. There are a lot of common areas with comfortable furniture. Location is also very convenient. The center of the town is walking distance form the hotel.
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Analia
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with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Didn’t have time to go
Tanya
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great, clean. Hotel was amazing. We really enjoyed our stay. Breakfast was phenomenal.
Rebecca
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very glad I picked this hotel !
Mark
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had an incredible stay at Azoris Royal Garden. The location is excellent—right in the city center and very close to the airport, making it a perfect base for exploring São Miguel. This is the most active area of the Azores, with plenty to do for both adults and children. The rooms were spacious, clean, and carpeted, which made a big difference for us traveling with a toddler. There was plenty of room for him to move around safely without constant worry. The indoor pool and hot tub were standout features, especially the pool, which was very useful and enjoyable for our toddler regardless of the weather. The hotel also has a beautiful outdoor garden area that’s great for exploring and relaxing. Rain or shine, this hotel really delivers. The staff were friendly and welcoming, and the food was consistently good. It was truly a pleasure to stay here, and we will absolutely return to this hotel on our next trip to the Azores.
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