Lovely room, very clean, super breakfast. Friendly staff.

Great location, friendly helpful staff, room was very comfortable and suprisibg quiet for a city hotel, would definitely recommend

Clean room, friendly and helpful staff, extra pillow if you need (I do), good breakfast, kind of close to the Train station.

When I checked in I requested an early call at 03H00 as I had an early train. The call wasn't booked, but fortunately I set the alarm on my phone. Had I missed this train I would also have missed the Eurostar to Lille, France. That would have incurred a lot of expense. Not being over familiar with hotels I inadvertently tugged the emergency cord in my room. In a VERY short time a male member of staff was at my door to check on me. This impressed me. What DIDN'T impress me was that the alarm couldn't be turned off, the same staff member had to contact maintenance. Lastly, the phone in my room was faulty/inoperative. It rang, I answered. Nothing, the same member of staff told me that he could hear me but I obviously couldn't hear him. Finally, I visited the restaurant. On being given a menu I was told that the only starter available was jalapeno cheese balls, but the sauce that accompanied them was ALSO unavailable! All in all, not a brilliant experience and one I'm not in a hurry to repeat. I don't feel I got value for my sixty odd pounds.

A very friendly welcome to a comfortable hotel. The room was quiet and well equipped. An excellent evening meal and breakfast.

Staff was lovely and very helpful, room was very spacious and we had everything we needed. The shower was a bit dribbly and the funtion button seemed to be broken. The toilet was quite stained and not very appealing and we were unfortunate to be nextdoor to a very drunk couple who argued loudly and made up very loudly until 2am at least. The connecting doors should be for people who know each other, i feel.... or sound proofed. Was a very restless evening.

This was a group booking for nine people. There were no problems with any of the rooms, which were very clean and well maintained. We arrived early and were told there would be no problem parking in the free car park and storing bags in the store room until check-in time. My friend was also able to charge his electric car in the car park. Check-in itself was very easy. We added breakfast on after not including it in the booking originall. Breakfast was really good, with lots of choice, plenty of places to sit and everything immaculately presented. Would definitely return here again. Really good value and great location.

Spacious room with comfortable bed. Pleasant staff, good location.

The room was decent, I upgraded to Superior which should include robe and slippers. The robes were there, but no slippers. There was a distinct smell of drains in the room which I mentioned to the reception staff who said he would get it "freshened up." Another member of staff told us at checkout that it is a problem they are constantly complaining to the council about but nothing gets done. The food was okay, the buffet style breakfast much better than the overpriced evening meal. The staff were all very helpful and friendly. The food was ok, the breakfast

Spacious room. Excellent service. First class staff

Lovely spacious and clean room. Nice touches, especially for the kids - activity books, free drinks. Very professional and attentive staff. Massive appreciated the heating being off when we went into the room - so many hotel rooms are so hot you can't get a decent night's sleep. Genuinely the best budget hotel experience we've had for ages and if was one of the cheaper options in the area

Excellent as always.

Excellent as always

Nice staff, clean spacious comfy room and good social spaces. Plus a tidy breakfast. Would be happy to return

The Room was good and the Staff were helpful and friendly. Hotel is also conveniently located.

Room clean Staff helpful

loveley room and welcoming staff

The room was good bathroom not good lots of rust mirrors not nice Has water damage

Clean room, lovely staff, very friendly and parking always available. Lovely and great value for price

My second stay at this property. Rooms are spacious (both the standard and superior rooms, as we got an upgrade last time) and immaculately clean. Smooth check-in and check-out process. Location is super close to the center, Peterborough rail station is 5 minute walk.