The location and facilities were absolutely wonderful but the service was some of the worst I’ve seen at a luxury property. Upon arrival we were told by three different employees our room would be ready shortly on multiple occasions and that they were asking the cleaning team to “double rush” our room. Ultimately, the room was not available until 45 minutes after the official check in time. Then when we got to our room we wanted to take a shower as we had a long travel day including a red eye flight. Our room had no towels and we had to ask 3 different times for the staff to bring towels to our room. Additionally, our suitcases were not brought to our room until 2 hours after we were in the room. When our suitcases were brought down it was discovered the staff had lost one of our suitcases. They then figured out they left the suitcase in the vehicle during the valet process. Their response was “at least we did not lose it.”Not exactly 5 star service. The property had an expansion in June 2025 (stay was in May 2026) and it felt clear they still had not recovered from the increased guest activity. No chairs available at the pool or beach on day 1. The workers felt incredibly confused and overwhelmed and it was clear there was no manager on site with any authority. Each step along the way it felt as if the hotel staff did not want to go the “real” manager to explain the situation and take accountability or make it right. The price reflects luxury but the service is lackluster.

Very good location if yiu want to enjoy the facility.

The staff was very pleasant and helpful throughout the hotel. We enjoyed the 2 pools and proximity to a beach for a swim and taking out a kayak. The hotel room was clean and comfortable. We enjoyed our stay.

Incredible stay, couldn’t recommend more highly! Staff were all incredible and very friendly.

Beautiful property, amazing beach and pool area. Super relaxing stay

What a lovely special place! Definitely more lowkey than other places in the area. Everything is very nice but I wouldn’t say “luxury.”

Gorgeous oceanfront stay with very attentive staff and memorable Michelin Star dinner. It was unfortunate that the fitness center wasn’t available and the room was on the small side, but we had a lovely stay

This will be my second time visiting this property and it's my favourite place in the world. Cannot wait to go back already!!

The property is gorgeous, the food is good. Unfortunately the front desk staff needs a lot of work. They double charged parking on my bill as well as my travel companion's bill when we only had 1 car between both of us. Trying to contact the hotel and get a response now is impossible. Also the morning of my departure, I had coordinated a breakfast to take with me. Unfortunately, the breakfast was not ready and the front desk had no clue about it even though I arranged this the prior day with the front desk. Additionally, when the driver showed up to pick me up, I was sitting in the lobby working on my laptop. Instead of the front desk attendants at 7 AM notifying me, they did nothing. I had to go up to the desk 10 minutes later and ask where my driver was to then find out the driver had already arrived. The lobby was so dead you could hear a pin drop. The fact that these girls assumed I knew the driver was there while I was working in the corner is insanity. For all of these reasons, this hotel is beautiful, but not a well run ship.

This is where you stay when you need to recharge surrounded by nature, an ocean breeze and in an impeccably luxurious setting in the French Riviera. I have literally no complaints here. None.

Beautiful seaside setting with a warm and friendly staff

loved the eco-natural salt water pool, loved being on the ground floor, where we could get up in the morning and walk from our terrace to the ocean for a morning swim and not have to go in an elevator. nice pool side menu. very friendly staff...all around lovely experience

Overall a lovely hotel and experience - but expected a five star property and was disappointed on that front. If it were a four star property, I would have felt the rating better reflected the experience.

Fantastic hotel great place to relax! The beach view is phenomenal. Great staff, the breakfast is great, the rooms are very clean and comfortable

A little gem, it’s a very private hotel great place to relax! Beautiful access to a private beach

Beautiful property, food, attentive staff and great service

The coolest hotel we have ever stayed in. This is perfection! Once you get past the awesome renovation of an iconic hotel, on one of the most spectacular bays of the Côte d’Azur, you are only starting to have fun. The staff are amazing - they have the perfect mix of cool, funky, personal and attentive service. It is not faux - it is genuine. Valet, Front Desk, Bar Staff, Waiters, Housekeeping - & let’s not forget the Chefs, we’re all incredible. We read some of the negative comments on Tripadvisor & could not agree with any of them. All we saw was every single guest enjoying themselves & being looked after. The chill factor here is contagious! This hotel doesn’t need selling - it sells itself. You cannot stop taking photos of that iconic pool. Room service was incredible.

Amazing location and very stylish hotel. Everything needed for a lovely and relaxing break.

I could have stayed here for wks. Great food, views and such a beautifully curated space in a perfect, private, yet poppin way 💞💞

The hotel location and style was perfect for a relaxing holiday supported by great staff and service