The resort was amazing with excellent service and great breakfast. We will return at our next visit to Phuket.
Donna
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I was very disappointed with this hotel. It has the potential to be a super boutique stay but its tired and needs maintenance. It has a fantastic location, the staff are amazing, helpful and kind. My trip was a family reunion after 3 years and we had been very excited only to arrive and be gutted at the state of the villa. The staff tried hard to rectify my complaints but you can't fix broken lamps, chipped furniture, stained tables and leaf filled pools, stained sunbeds etc. Expedia this is really not good enough you are marketing this as a 4 star hotel. No one is checking these standards.
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Colburn
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Staff was wonderful and resort was really beautiful
Russell John
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room was clean, spacious and well equipped. Great stay
Angie
Leisure with Children
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
This property was clean for the most part. I would go back if I needed to. There was a weird smell in one of the bathrooms and the beds are really hard. Not comfortable at all. However the service was great. Staff was very welcoming and helpful. The little food they did have on the menu was really good. Would have preferred more options but all in all a good property for families. The area is okay. On the slower side and lots of food nearby, walking distance. That was great
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Verified traveler
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
The hotel is very pleasant. Everyone was very welcoming and we loved the pool area the most. Its 5 min walk to Surin Beach; very nice sandy beach. Prices are a little over the roof but thats the only negative thing I would say. Overall I would come back definitely!
Pamela
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Service was excellent
Jiwon
10.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
Our first family trip away and it exceeded our expectations. The beach was literally across the street and beautiful. The hotel itself was so nice and peaceful - don’t expect a big resort with kids facilities. We loved that it was cosy and intimate and quiet.
The restaurant had delicious food but breakfast could’ve had a bit more variety.
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John & Kuniko
Family
10.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
A small slice of safety/paradise in a designer boutique hotel close to beautiful Surin Beach. At check in the staff invite you to relax on comfortable chairs in a garden setting sipping cool fresh juice while they take care of everything at the front desk for you (bringing the usual paperwork to you as necessary). The hotel is built around a beautifully landscaped courtyard with large clean swimming pool and an excellent and versatile bar/cafe. There are numerous poolside lounges and a few cabanas for lounging all day sipping cocktails if that suits you. The usual tours to other parts of Phuket can be arranged at the hotel. Surin Beach is a very long white powder sand beach a leisurely five minute walk away across one street and down a path through a grassy area. The hotel provides complimentary beach towels, mats and umbrellas. The beach is fringed with a groves of trees providing day-round shade if desired. Local vendors are present but not intrusive, providing mini-cafes, massages, scooter rentals, etc. Vendors pack everything up at sunset. Perfect hotel and beach for young families and retired couples looking to relax and enjoy nature. Definitely not for the singles party crowd. Overall a most relaxing and enjoyable experience.
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rena
10.0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
Great food, everyone lovely, great rooms, close to beach but feels like an oasis. Rooms huge.
Kitty
Family
10.0
/10
Reviewed 447 week(s) ago
Hotels.com verified review
Great breakfasts! Very friendly staff
Spank Daddy
10.0
/10
Reviewed 448 week(s) ago
Expedia Group verified review
Had a relaxed stay recently that was made awesome by extremely helpful staff - they managed to get us last minute tickets to Phuket Fantasea and stunning seats. Always helpful and full of useful local advice, would stay there again. Thank you Chava
Adam
with Partner
8.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Great apartment style hotel! Apartment was huge and amazing!
Pool great!
clare
10.0
/10
Reviewed 455 week(s) ago
Expedia Group verified review
My husband and I stayed at the Chava with two 15 year old girls. We stayed in the two bedroom penthouse which was very spacious and comfortable. My husband and I absolutely loved the Chava and Surin beach because it is small, relaxed and beautiful. It was probably a little quiet for the girls as we travelled in October which is low season but perfect for us 😊 We were pleasantly surprised with the cost of food and drink at the resort.. It was not excessive at all. Definitely the best coffee, just like home. We found the hamburgers were not as good as the reviews, lacking salt/flavour, but that is being picky and quite easy to fix with a sprinkle of salt.
Great staff, attentive without being obtrusive .... Highly recommend both the resort and the location.
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Verified traveler
Family
10.0
/10
Reviewed 482 week(s) ago
Expedia Group verified review
stayed 3 nights with 2 children (ages 8 and 5)
great location, next to the beach, next to lots of handy shops. apartment size if great, with ability to cook and do washing yourself if you want to.
Jeffrey
with Partner
10.0
/10
Reviewed 486 week(s) ago
Hotels.com verified review
Outstanding property with great rooms and pool area. Attentive staff. Away from the crowds.
anna
10.0
/10
Reviewed 523 week(s) ago
Expedia Group verified review
Great hotel, amazing service, great food/drink. Great recommendations.....booked all our tables, and gave us a late check-out, could not have asked for anything more! Oh, and it was my birthday and there was a cake in the fridge on arrival, lovely!
Verified traveler
8.0
/10
Reviewed 556 week(s) ago
Expedia Group verified review
Wonderful property right across the street from the beach. The rooms are large and in good condition.
Glen
Family
10.0
/10
Reviewed 566 week(s) ago
Expedia Group verified review
Had four fantastic nights at The Chava and had a lovely time. We got one of the two bedroom suites with a plunge pool and loved it. Plenty of room for our family with great facilities. Great location - just a short walk through a well lit park to the beach and the main restaurant strip on the beach road. Surin Beach is a very chilled out location and The Chava is a quiet, peaceful place to relax and enjoy the great weather and hospitality. We'll be back!
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Hugues
Family
10.0
/10
Reviewed 616 week(s) ago
Expedia Group verified review
Facilities: Modern, Distinctive; Value: Acceptable price; Service: Professional, Courteous; Cleanliness: Spotless, Immaculate;
A private residence , NOT A RESORT , 5 minutes walk to the beautiful beach
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