Yes

Clean room, great staff,

The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet.

I loved it

Fantastic!

We loved absolutely everything about our stay The Fugiya Hotel. A highlight of an incredible trip to Japan.

Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!

Great Staff

Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited.

The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station.

The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!

The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!

What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!

Super comfy and quiet; loved the breakfast

This legendary quiet luxurious hotel was everything I expected. The room was clean and beautiful in a simple traditional Japanese way. The amenities are excellent. I enjoyed the onsen and sauna. The Japanese gardens surrounding the hotel are beautiful and relaxing. Also, do not miss out on having lunch or dinner at the French restaurant. The food and the service were exquisite.

Beautiful historic hotel. The staff were very attentive. The onsen was quite relaxing with a nice view of the mountainside. We stayed in a twin room with a forest view and it was very spacious with a calming atmosphere and peaceful forest view from the room's window.

Very nice hotel

Staff are very helpful.

Great hotel. Has lots of history, spacious rooms great staff and a fabulous onsen. Also very convenient for the bus and Myonashita station. There are a few cafes and restaurants close by.

Excellent service and beautiful hotel with great amenities. It was very clean. We enjoyed eating and drinking in the Victoria bar.