The staff is great, they were always available but also gave you your privacy. There were a few issues like slow drainage in the shared bathroom and the ac in my room towards the end needed the filter changed, but if I had any issues the staff addressed it. I didn't think the place was hard to find; there are 2 entrances, one after back street and the other on a busy main street; if you have a car you'd most like have to park in the back street. You just have to ring a buzzer to get in and the staff comes and lets you in regardless of the time of day or not. The cleaning team works really hard, but they don't have do not disturb signs like in some other countries, so you have to let staff know if you need anything. It is very central to piaza garibaldi, all rooms have a TV and there are rooms without bathroom that are more affordable but you use a shared bathroom and shower in the hall. Overall, staying here was a relief compared to some of the other places I visited in Naples beforehand. Staff cleans between 9 -12, around those times, and they don't enforce any kind of cleaning lockout like some places do in the area, which is important because of the extreme summer heat. Overall, the team was great and I felt they were very charming. I had a calm stay at this location. I felt it was the real charm of Naples and authentic.

The room was clean. The clientele for the price paid is rude, noisy, loud, and inconsiderate in the hallways. There was a mini split but no A/C controls. If I have to beg for a remote, you do not get credit for a/c with no way to turn it on. The neighborhood is EXTREMELY noisy due to the fact that windows had to be open due to lack of air conditioning. Location to the train station is great at about 4 blocks with a McDonalds on the way. Naples is filthy and very second world with some third world tendencies. Staff was friendly and helpful.

Super nice Hotel Fair price

I don’t need the air conditioner at this time.

The room was clean, it gives motel vibes to be honest. Good for a quick one night but I wouldn’t stay much longer. No elevator so you have to carry all ur luggage up the stairs. It was quick and easy to check in so I give them that.

This room was advertised as a room with balcony. One can see the photos of this “balcony”.

The size of the bathroom

Everything was lovely! Super clean and the staff was so helpfull! Located truly in the middle of the city.

Good for a short term stay in Naples - location is very good but the hotel isn’t the cleanest and nicest to stay at

Simple but clean hotel. The location suited us as it was vlose to the station.

No coffee facilities

Just a lot of noise and the dirty room and bugs and lack of good running water

The property was very clean and was more beautiful than the picture

Though it's cheap, the single room is really narrow in space. The shower system is too old!

The location is great, can walk to the central station and the historic center. The staff is great too.

The hotel was clean Staff pleasant No elevator Hard mattress

was easy to check in and check out. It is great for the price we paid. would stay again.

The only I like about the hotel was the price . This is the dirtiest place that I have ever seen in all my travels. Place smell like a cigarette alley mixed with urine . Would not recommend this place ever to my enemies . Surprisingly it was rated 7/10.

Noisiest hotel I've ever stayed in. I had an early flight and wasn't able to sleep at all. Helpful friendly staff though and close by to train and bus links.

Great place to stay on a budget. The bed was excellent but the shower at times was cold