Lovely stay and very helpful staff

Booked one night for Rugby event at nearby stadium. Hotel just off main road two minutes walk from tram 20 mins to centre on tram line C. The area has numerous hotels but not alot else, couple of restaurants not the best area but was convenient for event. All the hotels have gated access to car parks and hotel. Unfortunately our main issue with hotel was gaining access to hotel. Buzzer on gate to get in did not seem to get a response from reception . When we given code to gate it didn't work. Ended up having to keep phoning reception and wait. Check in and staff were friendly, attentive and couldn't do enough. The room was light and clean. Beds were comfy. Would stay again.

The bathroom toilet has a ugly stain and the shower hose doesn't have a holder so your hands cannot be free when you shower ...other than that everything was fine.

I really love this hotel. It is part of the Contact chain of hotels. The room was nice, clean and spacious. The public tram is only a few minutes from the hotel. Parking is easy and free. There is no laundry facility in this room, though Expedia lists it as one of the amenities. There is a laundromat in the shopping mall close by. Overall, La Provencale is great value for the money.

Although attendants were very nice, the room was not great. Beds and linen were clean and good, but shower was beat up, outpour hanging wrong and even black mulch on its cealing

Hotel agreable et personnel accueillant. Nous avons apprecie les petits dejeuners, le confort de la chambre, ainsi que le cadre calme de l'hotel.

Easy to get to lots off parking , staff very helpful , room was good size clean and presentable Breakfast was excellent, 2min walk to tram line for easy way into centre , wouldn't have a problem staying again, good value for money

Clean room and excellent value for money. Hotel is a bit dated and could do with some refurbishment. Staff are very helpful and friendly. Nice secure car park.

Great location. Quiet area but a block from the tram pickup. Room waa clean and bed was comfortable. Breakfast was wonderful. And, staff was exceptional!

This is about 20 minutes drive from the centre of Bordeaux. It’s next to the convention centre and the Stade. The lake is nice, good place to walk. Was quiet. The breakfast room is nice and well set up, and was perfect for breakfast buffet. (no hot food). Not fancy but good place to sleep, take breakfast before doing tourist things. The third bed was not as comfortable as the beds with the cushion top. Not sure why the hotel has those hard third beds. We changed rooms but the second room had the same hard extra bed. Would suggest they fix that, otherwise was perfectly fine.

The area is really only good if you want to be near the convention centre. There's a bunch of hotels out this way that presumably exist solely for the convention centre. The area is not picturesque by any means. Having said that - if you want to be in this area, this is a good little hotel. Not luxurious but the rooms are comfortable. it's nice and quiet and dark at night if you close the blinds. I slept well here, despite my room being near the kitchen. If you're a light sleeper like me then I can recommend it. The staff are extremely helpful. Everyone I spoke to spoke English (some really well, others just enough). Only complaint is there is no fridge in the hotel room.

The shower overflowed when I used it because the drain was blocked so had to change rooms which is a real pain when you are tired and hungry as I was. Speaking of hungry it is listed as having a restaurant so i was very disappointed and surprised to be told the restaurant was closed. This was at 19:30 on a Friday night.

second stay at this hotel. It's simple but great value. Beds are good and it's very quiet.

Room very small, although clean bathroom in need of upgrade.

Good clean hotel nice location easy to find . Its the second time for night just for rest for travelling people very close to motorway. Back again. Recommended

Average motel setup. Stayed one night. The room wasn’t a bad setup wise but had a stale smell to it. The rooms need some updating to reflect the foyer and dining area. There was no mini bar which is a negative but the staff were lovely and helpful.

I liked the environment of the hotel so quiet and also the cleanest of my room except the toilet it was clean but the colour of the bottom of the toilet cuve was a bit unclean a toilet cuve is require to avoid losing customers. But overall is a very nice hotel. Thank you for your hospitality

It was okay to stay one night compared to the price.

Overnight stop and the hotel is nice and cozy

Best breakfast close to tram quite modern helpful staff well kept