9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Greenbank Hotel

Number of reviews per page
20
40
Top reviews
KATE
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our harbour view room very much. There was always something going on around the harbour. it was quite a long way to the main Falmouth attractions so we ate mostly at the hotel . The food and drink at the hotel was quite pricey but perhaps on a par with other hotels in the area. The breakfast was good and plentiful. The staff were helpful . The surroundings were a bit drab and the outside space quite limited and close to the road. The hotel was in need of decoration in some areas. Overall we enjoyed our stay .
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Sam
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have been genuinely impressed by this hotel. The staff are calm, friendly and professional. Service is excellent and done with a delicate balance of being available without being intrusive/being in the background without being absent. It's lovely. There are several parking spaces but if you struggle to find one and are staying at the hotel the staff are very good at trying to advise you... There are loads of spaces along the road with a max of 5 mins walk (not sure what August is like). Food is delicious. Breakfast does the job with a brief menu, starting at a reasonable time (7am weekdays and Saturday I think, and 0730 Sundays) and goes on to 10am. Dinner was outstanding - admittedly the night I ate, there was a music event in the pub below the hotel, but I found it added to the more casual atmosphere that this hotel offers. Classy casual. Sprezzatura. Rooms have a simple elegance. Two minor things I would highlight - I'm not a fan of televisions in bedrooms but respect that many people do. It would be nice to see televisions like the Samsung frame with white framing instead of the televisions in the rooms currently. They look a bit out of place. Having a more concealed device (the Samsung frame would do this very well) would be a great move. The second thing is lack of air conditioning. Admittedly it was 33 degrees when I was staying. The reception provided me with a great tower fan, and I actually slept very well despite the heat.... So perhaps not a worry.
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Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel excellent staff who went out of their way to help. Superb location
James
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely location, comfy spacious room. Good Breakfast with lovely views. Pub below hotel. Would recommend.
Christopher
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly, ggod food and great staff - a bit tired
Catrin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just amazing. Huge room, beautifully furnished and with balcony overlooking estuary. Dog made very welcome with bowl and treats provided. Great location for central Falmouth. Breakfast included and offering many delicious choices. We’d love to come again!
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely helpful staff and light and airy clean room and bathroom.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay in Falmouth. Excellent staff, very clean and well proportioned room. Limited parking. Good restaurant and nice bar both with great views. Easy walk into Falmouth. I’d highly recommend this hotel.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Really welcoming staff provided a great service that made the break special.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It's a fair walk for us OAPs to the town centre. Very limited parking due to the Shanty Festival. We were lucky to get the last space underground. It would have been a disaster for us if we couldn't have parked locally. Apparently one can reserve a space for a fee - wasn't told this when I booked. Limited menu in restaurant. Limited breakfast choice. - no cold meat and cheese for the europeans. Amazing views across the harbour.
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michael
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Character hotel with fantastic views of falmouths river.Clean hotel,helpful staff.Very busy for car parking nearby and in front of hotel.One needs to reserve a space.Good choice for breakfast but get down early to get a table.Nice little bar to enjoy a drink or bar snack.Quite pricey though.But your on holiday,so treat yourself.Lifts upstairs to rooms.We had a lovely big room with views of the moored boats,busy little racing yachts etc.Five minutes drive to falmouth shops.
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sue
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Housekeeping staff brilliant! Parking excellent Breakfast slow to be given a table, slow food service would rather have self service Would stay again
rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel with stunning views. Staff great really helpful.
Richard
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel with friendly, helpful staff.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

As always we had a great stay at the Greenbank Hotel.
Stephanie
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a charming, characterful, historic hotel that marries its long history with the modern world perfectly. The rooms are spacious, clean, modern, and provide excellent amenities. The beds are comfortable and the bath/shower, towels, etc most satisfactory. The common areas, bar, restaurant, and pub are good. Table service for all meals could have been a bit better, but was not a major fault. Where this hotel really lets itself down is the breakfast. You have to book at time, which is understandable given the limited space in the dining room. Breakfast is entirely table service with the exception of juices. If you want anything from a coffee machine, you must pay extra, but you may have a pot of cafetière coffee - fine. There are several hot breakfasts on the menu, and you may have toast. However, if hot and greasy doesn’t excite you, and you prefer yoghurts, fruits, mueslis, etc., prepare to be disappointed. There is one thing only on the menu with yoghurt: a granola mango purée pot. Fruit would come in the guise of the only fruit salad on the menu: melon, orange, and tinned pineapple. The quality of the hot breakfast was not special - just adequate. As breakfast is such an important part of a day when you are away from home, and not finding a decent basic spread can mean the difference between starting the day motivated and starting in dismayed, I am forced to dock some points in my review.
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Brett
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful view. Just a short walk from the High Street.
Madeline
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room like a sauna, small window in bedroom, no window in ensuite… still in May!
Andrew Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely location and the staff couldn’t be more helpful.
antony
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very polite ,efficient and hard working staff.Food was first class and was not rushed ,we felt very relaxed and comfortable room and bed
Number of reviews per page
20
40

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