Best Western Citadelle

Explore Best Western Citadelle
8.6
Very Good
From 643 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.2

Service and Facilites

9.0

Traveler Reviews Best Western Citadelle

Number of reviews per page
20
40
Top reviews
Jim
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

great
Vadim
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Small room, no day light from window. No parking.
Asgeir
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location
Charles
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
Read More
John
icon-Business
Business
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Run, don’t look back.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Read More
judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Read More
Saumil
icon-Business
Business
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Robin
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Jean-Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

No comments
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Helpful staff. Good size room.
Elizabeth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Paul
8.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

Lovely city with lots to offer. Hotel location slightly away from centre.
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Helpful and friendly staff at reception with good advice
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Best 'Best Western' i've ever been in.
alica
8.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
Filippo
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

The room had just been refurbished and was very clean. The staff was friendly and they gave us a city map with directions to the city centre. They have a private parking at a cost of 8 euros which we used.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

clean and quite , very close to main places room is clean and parking is available on site
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Good location for walking around old town. Really helpful staff, clean room, good breakfast
Number of reviews per page
20
40