7.2
Pleasant
From 276 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

9.4

Service and Facilites

7.8

Traveler Reviews Europe Hotel

Number of reviews per page
20
40
Top reviews
Laura
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Elevator to room if you can get your luggage up the stairs to reception. No one spoke English, less than helpful. Tiny crowded room, spots of black mold in bathroom, shower elevated from floor with no safety bars. Horrible slipping or falling hazard. Definitely not recommend to older travelers.
Colin
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel is basic but clean, despite being tight by the old port it was quiet and the air conditioning in the room was very welcome. The breakfast was basic but good. Staff were friendly and helpful. A good budget hotel in the centre of Marseille.
Douglas
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great location.
Rosimar
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel is not accesible, the entrance to get to the lobby is only stairs, no elevator. With big luggage this was not very convenient. The WiFi never worked, we asked a few times and they said that there was a problem with the internet reaching the rooms, it only worked at the lobby. The shower was very very little, one person barely fit in there.
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Ben
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

This hotel is not accessible at all. Two flights of stairs to get to lobby and elevator. When we refused the accommodations, they refused to refund our money, even though it was clearly not accessible. Horrible experience. Please avoid, besides being inaccessible, they have no morals. They state stairless entry and accessible lobby, neither of which are true.
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Laurentiu
icon-Business
Business
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Very comfortable, great location , absolutely clean , Breakfast needs a big improvement.
Smita
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-
4.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

The toilet seat was not fixed to the toilet. The sheets and pillows were dirty. But the workers there are friendly and let me keep my suitcase there after I checked out.
Peter
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

C'était magnifique !
Verified traveler
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Great little hotel. Room was spaceship for 1 person. Great location. Only thing was alot of stairs if the lift isn't working.
Ana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

The hotel is located near the port and near the tourist attractions. The hotel has a reception and daily cleaning services. The elevator did not work.
Chris
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Hotel is very central and is just one street back from the port. The hotel was everything you would expect from a 2 star rated hotel, and I mean that in a good way. The bedroom and bathroom were well presented. The only real downside to the bathroom is that the shower is a tap mixer and you had to kneel in the bath to keep the water flowing from the waist height shower head, as the water pressure was not strong enough to keep the water flowing while holding it in your hand above your head. We paid for breakfast @ €10 per person per day. It’s a very simple offering (no cereals/meats/cheeses or hot food). Just machine coffee/juice/dried fruit/bread/ small selection of pastries. Next time I might find better value outside hotel. Staff were friendly enough.
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Sergey
icon-Leisure
Leisure
4.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Tiny room, super tiny shower. Bathroom needs multiple repairs. Apparently some breakfast is included, but not all, that was served, so I was charged E10 for a pretty sparse selection of food - unexpectedly. Some staff speak English, others not at all. Not recommended.
Erick Alexander Ross
icon-Business
Business
8.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

The staff at the property is incredibly friendly and always willing to help. The hotel is two stars so it offers what you would expect. It is located in a very nice area at Vieux Port near restaurants and public transport
Nell
icon-with Partner
with Partner
6.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Un hôtel bien placé, à côté du vieux ports mais attention les chambres ne sont pas comme sur les photos, elles sont beaucoup plus sombres et petites. Douche en mauvais état et télécommande sans pile. Or, la climatisation et le service est satisfaisant.
Verified traveler
2.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

I wasn’t expected to be that bad the room was so bad and small unclean actually I had really bad experience with this booking .
Kiryl
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Staff was not speaking English good but they were trying to help. Simple hotel, very good location
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

The room was too small. There were really inconvenient and uncomfortable conditions. It was also very noisy-both outside and inside the hotel. Non-french speakers will face language barriers.
Robbie
icon-with Partner
with Partner
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Staff were very friendly. The windows did let in a bit of noise from the street but it is pretty central so that's hard to avoid. The bed was small but comfortable. Good space for somewhere to base in the city and explore from.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Elevator didn’t work. The ac unit remote was incorrect and front desk
Number of reviews per page
20
40

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