Lovely comfortable hotel with professional friendly staff. Private parking at a cost. Very quiet and a breakfast. Location close to all many major champagne producers.

Everything

This hotel is incredibly well appointed and absolutely stunning. The staff is not only top tier, but kind and generous. I cannot wait to return!

Nice room on the 3rd floor. Loves the Wugene Bar. Staff was wonderful.

I can’t say enough about this hotel. It was beautiful, elegant, and historic. Every part of it was wonderfully decorated, including the breakfast room which overlooked a garden. The room was spacious and well appointed with many thoughtful touches. The staff was very friendly and thoughtful and helped us with every arrangement necessary. I only wish our stay had been longer.

Weekend trip away to the champagne region, hotel was beautiful but we were in a ground floor room outside. Would have preferred to be in the actual hotel to really feel the experience, also it was quite loud at times above our room which was not great . Would go back but only if the room was inside main building upstairs . Breakfast was really good (altho not included) and the service was excellent. Location perfect , parking onsite (charged per day) .

Boutique hotel charmingly decorated and appointed in Belle Epoque style. They seemed to have thought of every detail to make the room comfortable. Very friendly and helpful staff who seemed truly happy you are staying with them. Nice pool and hot tub. Very conveniently located to Avenue du Champagne where many houses are located offering champagne tasting.

Wonderful hotel in a great area- easy to walk to Champagne Avenue. Yummy breakfast. The beds seem a little older so they are a little lumpy - i think they need replacing. Everything else was wonderful though!

If you're traveling to Champagne France, be sure to stay at La Ville Eugene. The property is conveniently located at the top of Avenue De Champagne and walking distance into town. If you're lucky enough to have good weather, be sure to plan a day relaxing by the pool.

Beautiful hotel full of character and just a short walk from the champagne houses and town centre. The staff were charming and happy to help with anything. The breakfast was outstanding and served in a wonderful room. All in all a really lovely experience.

It’s on quite a main road, which was unexpected. It’s a charming place was Eugene Mercier’s house and next door to their caves. Rooms lovely, bed and amenities great but pillows terrible- lumpy and hard. Breakfast not good value.

Beautiful property, great staff. Comfortable accommodations and we will be back! Delicious breakfast in an incredible room! The bar is super!

Lovely hotel and staff! Highly recommend

Everything was wonderful. The property was beautiful with a peaceful serene feeling Rooms were spacious and quite even though we were facing the street side. The staff could not do enough for you they were always helpful and pleasant. We will definitely be back on our next trip to the champagne region!!

Excellent friendly staff. I believe that the rooms should be renovated

The staff were all friendly and very helpful. We had some train issues that they helped us resolve quickly. The hotel is beautiful and quiet and would highly recommend. Breakfast was good in a very pretty setting. Did not use the pool but it looked very nice. The bar is also very charming!

From the moment we arrived, everything was perfect. The highlight of our stay was sipping Champagne by the pool—pure bliss in the heart of Champagne country. The room was beautifully appointed, with a comfortable bed that ensured a great night's sleep. Every detail was thoughtfully considered, creating a relaxing and luxurious atmosphere. The hotel’s tranquil setting made it easy to unwind and recharge. Whether lounging by the pool or enjoying the peaceful surroundings, I felt completely at ease. Overall, this hotel provided the perfect mix of relaxation, luxury, and Champagne indulgence. I can't wait to return and would highly recommend it to anyone looking to experience the best of Épernay!

Not very helpful with Bsggage

Really lovely hotel in a great location on the famous Avenue de Champagne. This hotel has great history as it used to be the family home of the proprietor of Mercier. Very nice room, helpful team, we had a great 2 night stay.

We checked in late due to car trouble. We were given the worst room, closest to reception. The AC was broken and the patio door did not lock. Neither were fixed during our stay. The property is older than in the photos. The kitchen staff was lovely. However, disappointed that reception gave no concessions due to our issues with the room.