Kaitlin
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is in a great location for walking to most places and juan on the front desk is lovely.
But we booked a standard apartment and it is most definitely not an apartment.
It’s one smaller than standard hotel room with a fridge, dishwasher and a sink. The bathroom is directly next to the bed with a frosted glass door that is smaller than the door frame so there’s a nice gap down the side so if you want privacy in the bathroom you will be greatly disappointed. If you open the sliding shower door it also hits the switch and turns the light off in the bathroom.
What initially gave me bad vibes was when you get a check in link you are asked to accept terms of the room which include a list of charges e.g 30 odd if any used cups or dishes are not left in the dishwasher, 40 odd if you leave any rubbish even in the bins, you have to dispose of it in a public bin yourself, 300 odd if you hang any clothes out the dry these are just some of them.
On arrival at 9pm as we were delayed we were locked out of the building with no one visible on reception, we rang the number on the door an a man answers and simply told us that we had missed check in, which surprisingly there was no opening times for reception on the long list of terms we received.
We slipped into the building after another couple exited and I told the man I’m in the building and I’ve paid for a room.
He wasn’t happy with this said he would send me two links to pay and he would let me know how to get a key and hung up
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