Bad I consider it scam and not helpful staff quite rude too

Beautiful location

Amazing view and beautiful hotel with a nice fine dining restaurant

This property is very expensive and definitely NOT worth the money. Staff unhelpful and dismissive. No transport provided to the pool and lake so impossible for anyone with limited hiking ability up and down the many flights of stairs to reach the facilities. The restaurant was expensive with a very limited menu and no bistro or cheaper options to choose from. Without transport you would be trapped here. The only positive was the maître dit in the restaurant who did try to be helpful. The only one who was. Would never use this hotel again.

Excellent hotel, very happy with our stay. Everyone was helpful and friendly

Beautiful! Peaceful, Serene

Property was one of the most beautiful places I've ever stayed in terms of view. So relaxing. I was so sad to go home.

Beautiful!

Beautiful accommodation, wonderful staff.

The property is beautiful and romantic, The remodeling could have been done to better serve the guests. The restaurant reception staff are inattentive and unavailable!

Un hôtel plein de charme, idéal pour une escapade loin de l’agitation urbaine et parfait pour une véritable déconnexion. La chambre avec vue sur le lac transforme totalement l’expérience (je la recommande vivement). Le spa est excellent, avec une particularité : il faut descendre à pied depuis l’hôtel pour y accéder, ce qui ajoute une touche d’originalité. Le petit-déjeuner est satisfaisant et bien fourni. Mention spéciale au personnel, attentionné et chaleureux, qui contribue grandement à rendre le séjour encore plus agréable. Seul petit bémol : la chambre mériterait un léger rafraîchissement.

The most incredible place I’ve ever been. Annecy is magical in its own right but Le Palace far exceeded our expectations. The photos don’t to it justice. We remarked how we need to come back and spend a whole week,2 nights was not enough

Great property on a beautiful location...but away from the busy part of town. Need a car to get around.

Wow, this hotel is just amazing! The staff are so incredibly helpful, and the view is absolutely unbeatable! It's definitely one of the best hotels we've stayed at in France.

The security was very good, too good in fact that we had to wait 10min before the staff could get a response from the desk to open the gate. We rented bikes and the only way we got back in was because someone was leaving t the time. The room was fine, comfortable bed, excellent bath tub. Wish it had a microwave but everything else was there. Refrigerator was stocked with drinks but we didn't take any because who knows how much they might have charged. $35 euro per person is a pretty ridiculous fee for breakfast, especially for us who just have coffee and something small.

Booked this hotel and found out that I had an insect scabies rash and emailed the property requesting a refund or a change of dates so that I would not bring insects to the their hotel. I sent a picture of the rash all over my legs. They said no we have a no cancel policy. And no changes. So they just said ok to come. This is highly contagious. Very disappointed in their lack of understanding and willingness to allow their hotel to become infested.

What gorgeous views, beautiful rooms and superb staff! The breakfast buffet was just lovely. The hotel even smells amazing!!

Hotel is exceptional , with a commanding view of the lake. We would definitely stay again. Staff are excellent and helpful.

If you are looking to spend a quiet, relaxing holiday, this is the spot. The views and gardens are spectacular. The pool has a gorgeous view of the lake. Breakfast had good selection. And the staff was wonderful, looking over every single detail. As a solo traveler this was the perfect spot.

5 stars hotel. Convenient overnight parking. A bit far from center Annecy but not an issue if you have car.