The location and staff were great. The place could use some updating but well maintained for its age.
in moung
Family
8.0
/10
Reviewed 364 week(s) ago
Hotels.com verified review
Not bad
Room is big
Pasquale
8.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
We chose the hotel because it was close to Assisi and at reasonable rates
Emanuel
Family
8.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
Good hotel
Verified traveler
10.0
/10
Reviewed 527 week(s) ago
Expedia Group verified review
We enjoyed our stay, had great service and would return.
Mimi
8.0
/10
Reviewed 554 week(s) ago
Hotels.com verified review
It was a very last minute booking because I didn't like my other hotel in Assisi up the hill, so I left there one day early (without able to get a refund) and booked this hotel, also because it was near Santa Maria degli Angeli where I wanted to visit on my last day, also nearer to train station. So it worked out well for me for the move.
It was pouring rain when I checked in, but the staff was friendly and efficient.
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Lucie
Family
10.0
/10
Reviewed 562 week(s) ago
Hotels.com verified review
Everything were perfect. All persons that we meet were very nice, at the desk, for the breakfast. The place is clean. We passed a good moments at the hotel.
Kathleen
with Partner
10.0
/10
Reviewed 566 week(s) ago
Hotels.com verified review
I wish I would have known how far out this hotel was when I booked it. Could walk to Plaza of Mary of the Angels. Loved the hotel and the view of the basilica/old town of Assisi was priceless!
monica
8.0
/10
Reviewed 569 week(s) ago
Expedia Group verified review
Hotel was nice and clean. A little far from town. Good breakfast.
Verified traveler
Family
6.0
/10
Reviewed 571 week(s) ago
Hotels.com verified review
it was a little town outside of assisi. nothing fantastic . reasonable & acceptable service, although I was impressed with the gentlemen who served us coffee/cappuccino at the breakfast reception. he was very prompt, polite and was multi-tasking.
nick
10.0
/10
Reviewed 580 week(s) ago
Expedia Group verified review
Staff is very friendly and accommodating.
Would recommend highly.
Tom
8.0
/10
Reviewed 610 week(s) ago
Expedia Group verified review
A little dated facility but nice staff and good breakfast! One of the best cups of espresso I had in Italy.
john
6.0
/10
Reviewed 657 week(s) ago
Hotels.com verified review
Very, very tiny rooms (and I was one person in a double room), safe in the room was sketchy, not much of a breakfast. On the plus side, relatively close to the historic center, prompt email responses when I asked for directions on how to reach the hotel via bus.
Verified traveler
Family
10.0
/10
Reviewed 733 week(s) ago
Hotels.com verified review
I think this is a good choice for choosing "Hotel Cristallo" when visiting Assisi, although it is on locat in Assisi, but it would be easier to take the local bus for transpotation and for a good price.
Emmanuel
8.0
/10
Reviewed 805 week(s) ago
Expedia Group verified review
It's O.k.. Emplyees are just trying their best,
Caroline
with Partner
8.0
/10
Reviewed 817 week(s) ago
Expedia Group verified review
The hotel is on a main road so traffic noise is an issue if you want a view (in our case made worse by the patio door not fitting flush). However, it is clean and the staff are friendly and breakfast has a reasonable continental type choice. It is a shame that the room’s balcony has no table or chairs and that there is only one chair in a double room. There is parking at the hotel and a good 1 Euro bus that takes you to Assisi and to the station. Overall the hotel is comfortable and the staff do their best but on days when bookings are low the management seem to try to save on having proper breakfast staff and use the reception staff which does not work. The dining room meals seemed very pricey but there are restaurants a km away. All this said we enjoyed our stay.
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Julia
Family
2.0
/10
Reviewed 837 week(s) ago
Expedia Group verified review
The hotel is situated outside Assisi, about 5km far, so you'll need a car or other transportation to visit San Francis Church and its surroundings. The breakfast is disappointing, absolutely no fruits and low quality products. I don't recommend this hotel.
Salvatore
with Partner
10.0
/10
Reviewed 839 week(s) ago
Expedia Group verified review
Room larger than average for this class of hotel. Large bath, with shower only. Good parking space in a very quite area.
Staff was very friendly, helpful and cheerful.
The excellent breakfast will suite any taste.
Strongly recommended if you plan to visit Assisi (2 mls away)and its surroundings.
Anonymous
6.0
/10
Reviewed 871 week(s) ago
Expedia Group verified review
The facilities are more close to a 3 stars than a 4 stars. The service as well. Just indicated for retired people visiting Assisi.
Cesare
with Partner
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
è stato un ottimo soggiorno con camere molto comode e spaziose, la pulizia è molto buona, la colazione è più che sufficiente, unico neo è che di sera non è abbastanza illuminato e l'insegna non è molto visibile
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