Pablo
2.0
/10
Reviewed 66 week(s) ago
Disappointing Stay at a So-Called 4-Star Hotel
I was drawn to this hotel by its 4-star rating and promising description, but unfortunately, the experience didn’t live up to expectations.
From the start, service at reception was underwhelming — staff were not particularly welcoming or helpful, offering minimal information about the hotel’s amenities. It felt more like checking into a hostel than a quality hotel.
The facilities themselves were outdated. Carpets and furniture in common areas looked worn out and poorly maintained, and the overall decor gave the impression of a place that once had charm but hasn’t seen a renovation in years. The sofas in the lobby were especially tired and uncomfortable.
The swimming pool lacked even basic facilities like changing rooms, which was quite inconvenient. Parking was another issue — very limited spots, and not suitable for larger vehicles.
For families, the children’s playroom was a letdown: it existed in name only, with broken toys and almost nothing usable. Adding to the discomfort, there was an unpleasant smell — particularly on days when fish was served for dinner — which spread through the hallways and lingered.
This hotel may have had its prime years ago, but right now, it feels more like a 2-star establishment in need of serious investment and better service standards. Not recommended unless the price is significantly reduced — and even then, manage your expectations.
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