Lovely clean rooms

Room was excellent and beds were very comfortable . All staff were helpful and welcoming . Breakfast also was excellent . An excellent location to stay for a visit to Harry Potter studios as well as shopping in Watford which was excellent .

Unclean bathroom smelt, access room

clean room and friendly staff, very helpful

Location was perfect, the staff very polite and the room was very clean.

The rooms were a bit cold.

The room was nice and presentable.

Great staff really friendly, rooms clean and got an upgrade with free drinks.

Loved the whole armks

A great stay, no major issues whatsoever.

Staff were excellent! Especially Mathew in the breakfast room!! What a glorious soul!! However when we checked in Christmas night at 11pm our room was freezing!! Window and curtains open cold air blasting in!!! Staff dealt well with situation! Brought us a radiator! Gave us toothbrushes and toothpaste as we had forgotten ours! Shampoo and body wash container empty!! But we stayed last year Christmas night and will prob stay next year again!! Merry crimbo all!!

The bathroom had not been cleaned thoroughly and there was used 2 dirty sanitary towels in the bin! I had reported this to reception who confirmed they would contact me via email and I have heard nothing back! Disgusting hotel!

Nice hotel. Friendly staff and super clean and comfortable room. Had a double plus single bed room. Good breakfast. Well located for the station and town centre. We were doing the Harry Potter tour for which it's ideal.

The room was amazing

Lovely room staff very friendly

Staff were lovely throughout the stay. They helped us with room location as I anxiously called in advance. It was our first hotel miles away from home. The staff in the bar area helped with warming milk for my young child. The breakfast staff were all amazing, helpful and very kind to us. The room was “standard” but HUGE for us. We had everything we needed and more!! Would highly recommend staying with this hotel and brand again. Above and beyond expectations!!

Clean great smelling room! Comfy

Clean convenient hotel. Close to town centre and walking distance to the train station. The room was spacious and well priced. Clean.

I like breakfast 🍳 top

Room is ok and the staff are helpful.