Overall Ratings & Reviews Rixos Premium Bodrum

Hotel was nice enough, nice rooms and facilities. But it was let down by its service. Many staff do not speak English making it hard to communicate. Also there was an incident in its kids club where a kid went missing!

Great service, location and standard of room. However poor quality of food offering in the buffet restaurant and people’s restaurant. Limited choice of food and most of it was served cold. The Italian al a carte option was considerably better. The hotel had one white, red and rose wine option and sadly the white and rose wine were always served warm.

Ordinary place

Great place with great amenities and service

Lovely hotel - staff are very friendly , attentive and helpful,. We stayed before the start of the season so didn’t feel busy in any of the areas or issues with service . Pool and beach areas are very nice and relaxing and all the main areas of the hotel are light open and spotlessly clean . Great place to relax staying in the grounds but you will need a taxi or car to go into Bodrum . Not a walkable distance or anything to walk to near the hotel and it’s off a busy highway . Taxi to Bodrum is not expensive though and approx 15 mins away . Reception can get taxis easily . There is plenty of food choices for the main restaurant which is set up like all inclusive buffets are which will give enough variety if not a long stay . They will cook you fish or steak to order at the grill section which is very good . The other restaurants onsite if they are open you need to pay extra for . The hotel is set over a large well kept lush grounds which are very hilly up and down and some rooms are further away from the main hotel . Complimentary buggy’s are regularly available but if mobility issues be mindful of the layout and best room locations . A very pleasant hotel option though for the outskirts of Bodrum and for those with children seems to be a nice kids club onsite .

Excellent family holiday resort . Plenty of things to do. Great facilities . Would definitely be back

The aircon did not work and when asked we were informed that the entire property had only heating. Had to spend 6 nights in heat, sleep was compromised

Gut

The hotel and grounds are really beautiful. Staff is attentive and great food

Exceptional customer service. Specially berkan, he is amazing really good communication deals so professional. Great food , high class hotel. More than what I expected. Thank you.

It was good

Super service and view is stunning .. i will be back again 🙏

The room looked extremely outdated, with no renovations having been done since I was last there 10 years ago. To make matters worse, instead of the nice ocean view shown online, my view was blocked by other buildings, and I was given two beds instead of one. Definitely not coming back to this hotel.

I am EXTREMELY disappointed! because my family and I, all three of us contracted COVID-19 and suffered food poisoning during our time at the resort. The rooms are very dirty, with dirty facilities and rooms that showed signs of mold. Additionally, the behavior of the workers in the lunch room restaurant was highly concerning, as we observed them sneezing without covering their mouths near the food. This experience has left us deeply dissatisfied and concerned for the health and safety standards at Rixos Premium Bodrum. I urge you to take immediate action to address these issues and i need you to look into reimbursement to keep me as a customer with Expedia. I tried to cancel my rest of itinerary and take back my money through rixos management but they refused to do so. This is the WORST resort, everyone should avoid!

Stayed already 3 times in this hotel! Very good service and perfect beach

Beautiful resort!!!! Top class!!!

My five-night stay at this remarkable resort exceeded all expectations. The room was not just spacious but also immaculately clean, offering breathtaking views of the Aegean Sea. A big shout-out to Selen and Mehmet Can at the front desk for graciously accommodating my late check-out request. The food offered a wide variety and was delicious, and the gym was well-equipped. The staff were friendly and helpful. I am definitely planning to return to this resort in the future.

Beautiful landscape and scenery. Outdoor and indoor amenities exceptional.'All' staff were welcoming, helpful and professional. Guest relations Selen and Nazifah were superb ensuring that you have a trouble free, relaxing vacation. Food was fresh well presented and delicious. Rooms are dated needs upgrading with to modern-day. The rooms were very comfortable.

An amazing resort in an amazing City. We stayed in a newly refurbished room which consists of 2 bedrooms and 2 bathrooms. It was absolutely brilliant. Well appointed, super comfortable and perfect for a family of 4 (second room had twin beds). Great facilities and superb food (all inclusive). Stunning beach and pool. Great gym. And the views..what can I say. Clean safe ocean and excellent beach facilites. This place doesn't come cheap but its worth every single penny. I cannot recommend it enough. Only negatives..the buggies never arrive when called (my wife was recovering from an injury) and also there is live music til 11am which can be heard across the resort)

It’s good experience I can’t wait to do it again