Breakfast was good and fresh.

The room was perfect. Only downside AC does

Clean room, decent amount of space, amazing staff

Yes

Very old building needs a lot of maintenance. Strong sewage smell in some of the common areas

Pool was not heated. Rushed to eat breakfast like we were some animals. Rude and unaware

No option to open windows :(

Hotel is good, however it is a bit of a distance from the nearest bus/train station.

There are lots of things to like about this hotel unfortunately they are all spa oriented gym good pool good , spa services good and all reaonabily priced . It is off the beaten track and that means poor hotel ettiquete , from most of its guests but pricing and services does cancel some of that put , if you want to be closer to the action dont stay here . Bear in mind the action isnt always worth enjoying , you will save a few quid and ...................... enjoy ?!?!!!?

The staff was very accommodating! And very helpful!!! The room was comfortable.

Good for the price

After all the switching rooms with multiple problems, dirty pool theyvwere not willing to give us some $$ back. We will NEVER stay at any best western

Everything about the hub was amazing except for the location. I specifically picked a place between downtown Milan and San Siro. The problem is that there is nothing nearby. It’s an industrial area. There is a restaurant / Lounge on site. The hotel is very nice and modern. Loved the room. Fridge full of cold drinks. The toilets are a bit confusing to flush. lol! The staff is amazing!

Easy to reach near airport

The room was clean and comfortable but the hotel was quite far from everything. Free shuttle to metro station was appreciated.

Dirty , dirty

Excellent service from hotel staff. Great food from restaurant. Room spotlessly clean.

the staff was amazing. my toilet started to not work during my stay. but they came up and fixed it. the area is out of the city and there’s gypsy land behind the hotel.

Very clean, great breakfast

The a/c didn't work well and the cold water and toilets didn't work for a good portion f our stay.