9.0
Exceptional
From 88 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.2

Service and Facilites

9.2

Traveler Reviews MUR Hotel Faro Jandía

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A lovely hotel in a lovely place. Great value for money. Staff excellent, really nice, friendly helpful and professional. Definitely a hotel we we return to. Big shout out to Ivan on reception, very helpful chap.
Alan
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Lovely hotel with very pleasant and helpful staff. Food choices not the greatest but still plenty to choose from.
Gary
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

We had a very enjoyable stay. The hotel is in a great location for access to the beach and for walking along the promenade.The room was clean and comfortable. The staff were excellent, always jolly and hard working. The food was very good with lots of choices, was not always very hot. The only thing we were disappointed with was the evening entertainment, if you enjoy lots of guitar playing you’ll probably enjoy it.
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Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

We have stayed at this hotel 3 times now. Twice with our children and this time as a couple. The staff are welcoming and friendly, the rooms are fantastic, the choice of food in the evening is great and the breakfast is a very pleasant experience on the terrace outside, overlooking the pool. Of course there is the usual number of people reserving sun loungers in the morning but there are plenty for everyone especially if you have other things to do in the day as well as enjoying the pool area., the resort seems quite remote but that is part of it’s charm, you can get a transfer to and from the resort and just enjoy what the area has to offer.
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Matthew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

A great hotel, with good amenities and a great selection of food and drinks. Rooms are spacious, with super comfortable beds and great balconies. Service is good through out the hotel, however you can occasionally have a long wait to be served as operationally different members of the team have different roles within the service which does not always work as smoothly as it should.
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Theodore
icon-Leisure
Leisure
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The staff were very friendly and i throughly enjoyed my stay at the hotel.
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Excellent hotel. Lovely set up with rooms around the pool and protection from the wind. Great food and brilliant service. The only downside was the gym could do with better equipment and layout.
Patrick
icon-Leisure
Leisure
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Overall quite nice.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Location fantastic Large clean pool area with lots of sun loungers. Staff very friendly and helpful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Great location only 5 minutes to beach, Very quiet. Staff very friendly and helpful. Great breakfast buffet, Rooms very spacious and clean.
Verified traveler
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Lovely hotel. A pleasure to stay there. Situated centrally within the resort. It was a shame about the transfer time from the airport, over one and a half hours. The staff and facilties are highly recommended.
Phil
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Great in many respects. But one of the main reasons for booking this hotel was for its sauna and spa facilities. So we were extremely disappointed to find that they were closed for renovation throughout our stay. 😠😠 If we had known that we would have booked a different hotel.
Verified traveler
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Fantastic location, with plenty of shopping nearby and easy access to a magnificent beach. Good service & cleanliness throughout the hotel, from daily clean towels, right through to provision of beach towels. Tea & coffee making facilities in the room. Hotel also has as excellent Spa, and for additional cost good massages to beauty treatments. Staff very helpful and pleasant. Food although average was good but did not vary in variety, with many of the dishes repeated frequently. Overall a very pleasant stay. Bit disappointed that although our booking confirmed that we had a superior twin room with pool view, we could barely see the pool from our balcony. Did not complain until end of stay as did not want to make a fuss. Would have also preferred a room where the sun shines on the balcony for most of the afternoon, rather than just in the morning until 1pm. Did email the hotel long before our stay to provide us with a room similar to the one we had earlier this year in January, which was ideal, but they had no trace of the email even though the main office said that they had forwarded it on to reception !
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Wendy
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

We really enjoyed our stay at the hotel. Only a few little niggles: Only one member of staff on at the busy check in time between 2pm and 3pm, irons not available for guests to borrow! And wifi in the room very temperamental. The many positives include - lovely room - spacious and plenty of storage. Hotel very clean and tidy. Lovely pool area with plenty of sunbeds. Plenty of choice in restaurant and food was of great quality. Plenty of parking on the main road, so we didn't need to use the hotel parking at 10 euros per day. The beach is just across the road and it is beautiful - especially if you head towards the old town of Morro Jable. Watch out for nudists though who quite openly flaunt 'their assets' strolling along the beach - not for the faint hearted!!
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Gazza
8.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

My wife & I went to Hotel Faro Jandia, Fuerteventura, for 4 nights in mid-December. The hotel location, décor, facilities and service were, overall, excellent. The staff were pleasant & helpful and most multi-lingual – a boon for those with minimal Spanish! The (elderly German-dominated) ambience was calm, polite but reasonably affable: everyone seemed to move in slow motion, soaking up the sun and going about their touristy business. The hotel pool & spa were clean and well-maintained: a joy to use. Evening entertainment was enthusiastic & well-intentioned. The actual strip of shops & bars, etc., where the hotel is situated is slightly unreal – dominated by major international luxury brands, with Santa Clauses & reindeers looking incongruous in the sun & heat which reached 26-27° in the afternoon – though the shopkeepers & staff are helpful and not too pushy. The beach (5 mins’ walk from the hotel) is long, soft & sandy; lifeguard-surveyed in places, though watch out for the strong Atlantic current, German naturists and the sun-lounger fee. There’s not a lot of youth, energy (though see below) or proper local culture in evidence here, but if you want a soft, slow-burning, take-it-easy, could-really-be-anywhere kind of break, this could be the place for you.
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Verified traveler
8.0
/10
Reviewed 504 week(s) ago

Expedia Group verified review

nice hotel well situated with good staff.Resort seems to cater mainly for the Germans which is good because they seem to expect and demand high standards.Would reccommend all inclusive package as it works well. Resort has great beaches but it is a windy island
Verified traveler
8.0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

Spent a week in early March in the good Canarian sunshine. Had a great holiday, the room and hotel were both excellent. The food was also well prepared and inventive.
Denise H
10.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

We have been to this hotel a number of times over the last few years. And this was the best visit so far. The food was absolutely spot on, the place was immaculate and also the hotel has installed free wifi that you can access from anywhere in the hotel since we were last there and that made a difference as we like to stay in touch with the world from mobile devices etc. We are quite discerning and only go places that are high quality so the fact that we go back, and that it's getting better and better should say it all. For info we also looked at other reviews of the hotel online and it turns out it's the number 1 ranked hotel out of 22 in the resort. No surprise to me, I can't recommend this hotel enough. We were on a half board basis, and the breakfast and evening meals are plenty to get you through the day. If you are hungry at lunchtime they also have a snack bar or there are many cafes and restaurants nearby. The bar/drinks are great quality and we enjoyed quite a few cocktails. Not sure if it's the just good exchange rate at present but the drinks were really good value and reasonably priced. We booked the hotel on here, got budget flights from the UK, and the transfers from the airport are really good price and easy to book online. So we got an awesome quality holiday for a price we probably couldn't dream of from a package holiday company.
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Claire
8.0
/10
Reviewed 605 week(s) ago

Expedia Group verified review

The hotel and staff were very amenable, they went out of their way to make your stay as enjoyable as possible. The evening entertainment is limited, it seems to cater for the German tourists. The food was of a good quality, lots of choice at breakfast, catering for alternative diets. Good location, right in the centre of Jandia with access to bars/restaurants/shopping/beach.
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John
10.0
/10
Reviewed 705 week(s) ago

Expedia Group verified review

Champagne on arrival, great service, never had to queue for breakfast (perhaps due to a quieter time of year - early April). Variety and quality of food for breakfast was excellent. Spa is very good, outdoor pool is excellent, crystal clear. A bit on the cold side for some but excellent if you like to do some swimming. Had to pay for the safe, about 10 Euros for the week - these things are usually included nowadays. WiFi was extra too but most Hotels still seem to play that game. Great variety of things to do at the hotel. Very pleasing to walk the promenade outside the front, good and varied range of shops, prices were not bad. Plenty of restaurant choices outside and near the hotel - much the same on offer but quality quite varied - some excellent food to be had, about 70 Euros for a family of 5 including drinks at the better places. Lots of small supermarkets. Does not take long to walk to the beach - 5 mins, well worth it. Sunbeds not provided by the hotel so they are for hire. Not really needed if you take some beach towels (which are included), the sand is so soft, dry and warm :) Some great jogging to be had, can run for about 45 mins on the running track parallel to the sea or for hours along the beach, not much movement in tides so despite a few rocky places heading North, fill your boots! Great place to hire boards towards the North but its about 45 mins walk, worth it though, nice little area of trapped water on the sand for young children to play in too.
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