Not accommodating at all.

The room was clean but the varanda was full of pigeon droppings and not cleaned every day. We had a room facing the garden and we could not sit outside of our room because the chairs and floor were covered in pigeon dropping. Also we could not use the safe in the room because we were told that if we forgot the code, it would be impossible for a hotel member to open it...really? We have travelled to numerous places and were never told that once you forget your code, it cannot be opened.

Good hotel with very helpful staff. But the toilet in our room broke twice in two days, which was annoying.

Very attentive staff

Room had fantastic view. Professional service.

Super close to the ocean great service super clean very friendly stuff. I really really recommend this hotel.

Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.

We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.

Beautiful location near the ocean !!

Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.

Fantastic view, nice swimming pool

Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.

Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.

15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English

Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.

We love staying at this hotel when we are on Terceira! The ocean views are breathtaking and the buffet breakfast is amazing.

Excellent location and great stay with excellent service!

We loved staying here! The grounds are beautiful and our lofted room was spacious. Breakfast was plentiful and delicious! Would like to see more outlets in the room. Check in time is 4 pm, which is on the later side. We had two hours to kill, so We went to the bar to hang out. Bruno took good care of us!

We stayed in 3 different properties during our trip, and while the property needs tic, the staff was amazing. We had a mishap with our inter island flight we were able to get in the night before, our room had the loft with 2 bedrooms and bathrooms and a great view. To top it off, bfast was included but we would miss it the day of our departure, but the arranged for us a lunch box which was a special gesture that most hotels don’t do! The property is a perfect location and has amazing potential with some renovations.

Great customer service and spa facilities